An exciting opportunity to be part of the fabulous Hache
family! Our stunning restaurant is in need of an Floor Member.
Haché’s
burgers hold fast to their reputation for being ‘The Best Burger in London,’
regularly included in magazine roundups from the likes of GQ and Esquire, and a
firm favourite of London foodie darlings. Alongside these award-winning
burgers, small plates and snacks are easy, modern and moreish.
We are ideally looking for an Floor Member who:
· Deliver our core focus; To lift
people’s spirits & create memorable experiences
* Handle guest inquiries, concerns, and complaints in a professional
and courteous manner, striving to resolve issues to the satisfaction of
the guest
* Welcome and acknowledge guests as they arrive at the restaurant
* Escort guests to their tables and present menus
* Provide detailed information about menu items, including
ingredients and preparation methods
* Take accurate orders, ensuring special requests, allergens and
dietary restrictions are noted
* Input orders into the POS system and ensure they are communicated
to the kitchen promptly
* Check back with guests to ensure satisfaction with their meals and
address any concerns
* Clear tables efficiently and reset them for the next guests
* Handle cash and card transactions accurately and efficiently
* Collaborate with colleagues to maintain a smooth flow of service
* Assist in opening and closing duties as needed, including setup and
close down of the restaurant
* Outgoing, dedicated to their role and keen to build and grow an
enthusiastic and hardworking team
* Ensure compliance with food safety and health and safety
regulations at all times
* Are available full time and flexible to work evenings, weekends,
and most holidays
* Have a good personality and a positive and enthusiastic attitude
* Is consistent and reliable and an excellent team player
* Ability to
demonstrate our Core Values;
o We Love People
o We Push
Boundaries
o We Are One Team
o We Are Confident
Hache is your local neighbourhood bar and
restaurant, serving up spritz cocktails, all-day brunch, modern brasserie
dishes and London's best burgers with a touch of Parisian flair. We’re home to
amazing spaces where people can relax, hang out, feel great, have fun, and be
part of a scene.
Surprising and delighting our customers…we go the
extra mile, providing super service and leaving our guests (both new and old)
leave, planning their return visit!
Our vibrant, friendly teams and amazing spaces make
for a great place to work, so if you are a happy, people-oriented and
hard-working person with a passion for food and customer service, please apply
to find out more!
Some of the perks of working as an Floor Member …
· 50% food and drink in Cabana and at our sister
restaurants, Hush and Haché
· A great family atmosphere offering flexible working
patterns
· Amazing career progression opportunities
· Fantastic training courses and state of the art
training platform
· Free staff food when on shift
· Wagestream
· Employee volunteer day
· Recommend a friend bonus
· Regular competitions and incentives
· The usual benefits including pension scheme, 28
days holiday
· Partnership with the Licensed Trade Charity