Job summary We have an exciting opportunity for a new role for an experienced and highly motivated individual to join the One Life Primary Care Network (PCN) team in the town of Hartlepool. You will be an enthusiastic and self-motivated person who wishes to work collaboratively to influence patient care in this bespoke role. We are looking for General Practice Assistants to join our already established Primary Care Network in Hartlepool. Main duties of the job General Practice Assistants (GPAs) form part of a multi-disciplinary team within primary care, and provide a support role, carrying out administrative tasks, combined in some areas with basic clinical duties, helping to free up GPs time and contribute to the smooth running of appointments, improving patients experience in the Practices. As a newly established role, the post will be subject to development. In-house training and supervision will be available for qualified GPAs as required and in line with duties, responsibilities, and the national competency framework. The successful candidate, if not already qualified, will be expected to enrol on the General Practice Assistant accredited training pathway. About us Three friendly GP Practices, working within the same building offer this exciting opportunity for a brand-new position within the One Life Hartlepool Primary Care Network. Our forward-thinking Practices have 34,000 patients and have a range of Clinical Disciplines supporting the GP team, including Clinical Pharmacists, Social Prescribing Link Workers, Mental Health Practitioner, First Contact Practitioner and Care Co-Ordinator. Our PCN supports several training disciplines, including GP Registrars and Medical students and can offer a strong mentoring and training approach. Date posted 28 December 2024 Pay scheme Other Salary Depending on experience Equivalent to Band 4 but not on Agenda for Change Contract Permanent Working pattern Full-time, Job share, Flexible working Reference number A2611-24-0004 Job locations One Life Hartlepool Park Road Hartlepool TS24 7PW Job description Job responsibilities The post holder will report to the Practice Manager and the general practitioners (GP(s)) and support the GP(s) to ensure the efficient provision of medical services and clinics by performing several more routine administrative and clinical duties. This will allow the GP(s) to utilise their own time more effectively towards greater patient focused activities. Additionally, this role will support both nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population. Utilising the NHS Health Education England GPA Competency Framework, the post holder working within general practice/primary care will provide capabilities within care, administration, clinical, communications and health records management. Please review the attached job description for further details. Job description Job responsibilities The post holder will report to the Practice Manager and the general practitioners (GP(s)) and support the GP(s) to ensure the efficient provision of medical services and clinics by performing several more routine administrative and clinical duties. This will allow the GP(s) to utilise their own time more effectively towards greater patient focused activities. Additionally, this role will support both nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multidisciplinary team, delivering care within their scope of practice to the entitled patient population. Utilising the NHS Health Education England GPA Competency Framework, the post holder working within general practice/primary care will provide capabilities within care, administration, clinical, communications and health records management. Please review the attached job description for further details. Person Specification Qualifications Essential GCSE grade A to C in English and Maths Desirable Healthcare qualification (Level 3 or 4) or working towards gaining equivalent level Phlebotomy certification Vaccination certification NVQ (Level 2 or 3) Business Administration Experience Essential Experience of working with the general public Experience of working in a healthcare setting Desirable Experience of working in a primary care environment Knowledge and Skills Essential Ability to perform venepuncture An understanding of chaperone procedure Ability to record accurate clinical notes Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Desirable Ability to carry out wound care/removal of sutures and staples Ability to perform ECGs Ability to carry out new patient medicals, including height, weight, BP, pulse Competent in the use of Office and Outlook Competent or awareness of SystmOne Person Specification Qualifications Essential GCSE grade A to C in English and Maths Desirable Healthcare qualification (Level 3 or 4) or working towards gaining equivalent level Phlebotomy certification Vaccination certification NVQ (Level 2 or 3) Business Administration Experience Essential Experience of working with the general public Experience of working in a healthcare setting Desirable Experience of working in a primary care environment Knowledge and Skills Essential Ability to perform venepuncture An understanding of chaperone procedure Ability to record accurate clinical notes Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Desirable Ability to carry out wound care/removal of sutures and staples Ability to perform ECGs Ability to carry out new patient medicals, including height, weight, BP, pulse Competent in the use of Office and Outlook Competent or awareness of SystmOne Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Havelock Grange Practice Address One Life Hartlepool Park Road Hartlepool TS24 7PW Employer's website https://www.havelockgrangepractice.co.uk/ (Opens in a new tab)