Are you ready to dive intoa bustling team environment? We are seeking a dedicated Fleet Administration Manager to join our Milton Keynes team and support the branch manager. This role offers a variety of responsibilities that will keep you engaged and challenged every day. Key Responsibilities: Supporting the Branch Manager with various people management responsibilities. Maintaining high customer service standards and promptly addressing customer needs. Ensuring compliance across the rental desk in line with all operational procedures and policies as outlined in the Dawsongroup Vans Operating Manual. Serving as a receptionist for Company personnel, drivers, and customers, ensuring visitors are attended to promptly. Managing branch correspondence by opening, sorting, distributing incoming emails and post, as well as preparing outgoing mail. Drafting reports, letters, and emails and compiling credit checks or driver documentation for the Branch Manager as needed. Processing bookings, rental agreements, and breakdown reports and raising invoices with proper order numbers. Updating customer records and system databases with information, including mileage for servicing purposes. Coordinating vehicle repairs and servicing by locating local dealers and repair agents. What Were Looking For: A confident communicator with a friendly and professional telephone manner. Highly organised, with strong administrative skills. Candidates must have strong IT skills and a good working knowledge of Microsoft Office packages Able to thrive under pressure and manage multiple tasks effectively. ADZN1_UKTJ