Job Purpose The role is responsible for owning the delivery and optimisation of digital journeys. You will act as a digital partner to the business and use analytics and insights to drive improvements in the online journeys and ensure we are meeting delivery requirements. As digital product manager, you will have a commercial mindset accompanied with analytical thinking and have experience managing delivery work streams using customer insights, analytics, content, UX/UI, design and brand. Main Responsibilities Work with stakeholders to manage all aspects of the digital product lifecycle including discovery, build and ongoing improvements to meet business objectives and customer needs. Develop a deep understanding of our commercial priorities and targets and ensure we are optimising our digital products using insights to include analytics, feedback and user research. Ensure alignment with the Digital plan and manage delivery teams to provide a pipeline of enhancements and initiatives. Define and manage scoping, requirements definition and prioritisation activities with inputs from key stakeholders. Prioritise product requirements, own a single, consolidated backlog and communicate the digital product roadmap to key stakeholders within the business. Create and run an effective mechanism that ensures all key stakeholders are fully briefed on all aspects of digital product activity. Work with the relevant stakeholders to identify and drive new business opportunities across new and existing channels. Provide regular reporting to the Project Manager on progress, issues and risks associated with the digital product delivery. Work closely with and manage 3rd party suppliers.. The Ideal Candidate Deep understanding and enthusiasm for web technologies, digital trends and innovation is essential. Proficient in agile ways of working. Excellent stakeholder management with experience and ability to influence decisions at all levels, up to director level, essential. Experience of shaping digital portfolio and developing channel strategies driving digital transformation and delivering significant business benefits. Strong communication and presentation skills, with a positive persuasive manner, capable of bringing others along with them. Able to demonstrate insights & data visually. Excellent at problem solving and decision making. Creative and strategic thinker. Working in a global environment (agency and/or client side). Budget and forecast management About The Company Bupa's purpose is longer, healthier, happier lives. As a leading global health and care company, we offer health insurance, medical subscription and other health and care funding products; we run care homes, retirement and care villages, primary care, diagnostic and wellness centres, hospitals and dental clinics. We also provide workplace health services, home healthcare, health assessments and long-term condition management services. We have 32M customers globally. With no shareholders, we invest our profits to provide more and better healthcare and fulfil our purpose. We employ 86,000 people, principally in the UK, Australia, Spain, Poland, New Zealand and Chile, as well as Saudi Arabia, Hong Kong, India, and the USA. We have grown significantly, particularly through 2013 to 2015, when we accelerated execution of our strategic vision. We are similar in revenue and profit to Marks & Spencer, and larger than Heinz in revenue. Because Bupa does not have shareholders it does not have a listing, but if it did it would be in the FTSE 100. Bupa is not a mutual or a charity but a company limited by guarantee that seeks to maximise its profits in order to fulfil its purpose. With customers in virtually every country in the world and 70% of its revenues now generated outside the UK, Bupa is a truly international organisation. Bupa's Strategic Framework Our strategy has three pillars: Customers, People, Performance. It puts our customers front and centre in the context of today's digital age. As a service organisation, everything we do for our customers relies on our people and partners, so being a place where people love to work is critical to our success. This, combined with disciplined risk and capital management, is how we will deliver strong and sustainable performance. We are looking for individuals who share in our values and this strategy, and are capable of delivering outstanding results for the business. Bupa Global Bupa Global provides products and services worldwide to people who want access to premium health and care at home or as they study, live, travel or work abroad. We provide international health insurance, travel insurance and medical assistance to individuals, small businesses and global corporate customers all around the world. Bupa Global has over 1,800 employees and has offices in London and Brighton (UK), Miami (USA), Copenhagen (Denmark), Hong Kong (Greater China), and Dubai (UAE), as well as in Egypt, Mexico, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador. Bupa Global is currently organised around five regional hubs: Bupa Global Africa, India & Middle East; Bupa Global Greater China; Bupa Global Latin America; Bupa Global North America and Bupa Global Europe.