DGH Recruitment is seeking an experienced Technical Training Specialist to join their team. This is a full-time position with a competitive salary of $80,000 - $110,000 per year, depending on experience.
Job Description:
The Technical Training Specialist will be responsible for delivering face-to-face and virtual training sessions, developing learning courseware and end-user documentation, creating eLearning modules, and maintaining learning systems.
This role requires experience in training delivery and development, proficiency in eLearning tools such as Articulate or Captivate, and knowledge of Microsoft Office, iManage, and virtual meeting platforms.
Key Responsibilities:
* Provide face-to-face and virtual classroom training, one-on-one sessions, and floor walking
* Develop learning courseware and end-user documentation
* Create eLearning modules using Articulate or Captivate
* Maintain learning systems, ensuring accuracy and timeliness
* Participate in a positive working relationship with IT teams and customers
Requirements:
To be successful in this role, you will need:
* Experience in training delivery and development
* Proficient in eLearning tools, such as Articulate or Captivate
* Advanced knowledge of Microsoft Office 2016 and other relevant legal applications
* Proficiency in iManage document management system applications
* Familiarity with virtual meeting platforms, such as Webex, Teams, and Zoom
* Knowledge of Windows 10 and mobile devices (iPhone, Android)
* Familiarity with telephone and voicemail systems, preferably Cisco
* ATD, TAP, or TPMA training qualification or equivalent preferred