Cigna is a leading provider of group healthcare and wellbeing programmes for employees of multinational organisations. With our continuing global expansion, we have an excellent opportunity for an enthusiastic, highly motivated, and driven individual to join our Premium Billing team. The Premium Billing Administrator is responsible for managing a portfolio of clients, ensuring that we understand what our clients invoicing needs are and the timely and accurate issuing of invoices. With our drive to be customer centric a large part of the role is to ensure that we help our clients to understand what we have invoiced them as well as investigating any issues. Main Duties / Responsibilities: • Review and set up groups within our administration and billing system • Invoice clients in accordance with the agreed billing frequency • This may involve an element of creating manual invoices • Engage with clients to build relationships and educate • Investigate any queries with invoice• Follow up and report on outstanding premiums in line with credit control procedures • Ensure accurate and timely settlement of commission due to brokers • Ensure all legal, compliance, and internal procedures are followed • Proactively manage workload to remain within turnaround times • Maintain accurate files for each client in respect of related products and contacts. Skills and Experience Required: • Strong interpersonal skills with excellent written/verbal communication skills • 1-2 years invoicing/billing/administration experience preferred • Educated Higher Grade standard (Mathematics and English) preferred • PC literate - Solid knowledge of IT packages including Excel and Word • Must have excellent numeric and analytic skills • Must have excellent problem-solving abilities • Ability to work under own initiative and organise and prioritise • Attention to detail, with high level of accuracy • Ability to work under pressure • Customer focused with the ability to identify customer needs So if you would like to work business hours, in a hybrid working model with a fortune 100 company that’s not only offers excellent progression opportunities and a first class benefit package then apply NOW