We are a single partner led small friendly GP practice in Rossington with 4,550 patients. Your role will be to run the practice in all administrative aspects of the surgery.
An informal meeting and site visit would be advised.
Main duties of the job
To ensure the smooth running of the practice.
Reporting to the lead GP on a regular basis regarding all aspects of the surgery, HR, finances, contracts, etc.
About us
We have 15 members of staff and it is a friendly atmosphere to work in.
There are 3 GPs, 2 Practice Nurses, 1 Health Care Assistant, and 6 part-time receptionists, along with a secretary and the practice manager.
All staff members have a good work ethic and are highly trained.
Job responsibilities
Job Title: Practice Manager
Based at: West End Clinic, Rossington
Job Summary:
To manage and coordinate all aspects of the practice's day-to-day business, motivating and managing staff, optimizing efficiency and financial performance, and ensuring the practice achieves its long-term strategies.
Accountability:
Accountable to the Partner.
Duties and Responsibilities:
Practice Development, Contract Management and Legal Requirements
* Support the partners with strategic planning, project planning, and financial reports.
* Identify efficiencies and new business opportunities.
* Ensure all contracts and service agreements are prepared and signed as agreed by the partners.
* Monitor the implementation of all contracts and service agreements.
* Management responsibility for the requirements of the Care Quality Commission (CQC) to include accurate recording of the practice and partners on the CQC register and an accurate Statement of Purpose.
* Compliance with CQC requirements.
* Complaints Manager for all complaints and investigations.
Management of Human Resources:
* Ensure that the practice is staffed and resourced within the budget by people with appropriate skills, experience, and commitment.
* Ensure HR and training policies are up to date.
* Develop the communications structure in the Practice.
* Ensure effective recruitment, selection, and induction of new staff.
* Provide clear and up-to-date contracts of employment, employment policies, and procedures.
* Manage performance and ensure appropriate supervision of staff.
* Ensure optimum staffing levels at all times.
* Develop teamwork and organize staff meetings and social functions.
* Continue to run the existing effective staff appraisal scheme.
* Ensure the personal development and training of all staff.
* Deal with grievances and disciplinary matters.
* Maintain proper personnel and attendance records.
* Review pay and conditions of staff.
* Ensure confidentiality is maintained at all times.
* Ensure training needs are identified and develop annual training plans.
Management of Financial Resources:
* Responsible for the effective use of practice finances.
* Ensure efficient working methods and best use of resources.
* Provide budgetary and cash flow forecasting.
* Ensure policies and procedures to protect the practice against fraud and financial mismanagement.
Management of Information Technology Systems:
* Ensure effective management of information within the practice.
* Ensure the functioning and best use of the practice's clinical computer system.
* Lead on IT crisis prevention and develop systems to protect the security of data.
Management of Partnership Issues:
* Provide support to the partners to ensure excellent teamwork.
* Ensure effective meetings with clear agendas, minutes, and action plans.
Management of Operational Systems:
* Ensure effective and efficient working systems within the practice.
* Review and ensure that all operational systems function optimally.
Management of Premises, Equipment, and Stock:
* Advise the practice in making full and effective use of its premises and equipment.
* Ensure maintenance, decorating, and cleaning of premises is effectively carried out.
Personal Development:
* Manage own time effectively and ensure personal development.
Other Appropriate Duties:
* Any other duties that may arise appropriate to the manager of a general practice.
Person Specification
Experience
* Experience working in general practice would be beneficial.
* Experience of working in primary care and GP practice would be desirable.
Qualifications
* Qualifications in practice management would be an advantage.
Knowledge of GP Practice is Essential
* Good communication skills with staff and other services that work within general practice.
* Good IT skills will be required and ability to learn is essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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