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At M&G, our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients and superior shareholder returns.
Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.
The Role: Adviser Services Consultant
The Adviser Services Function within M&G Wealth Advice provides support for our Clients and Partners. The role is varied and flexibility is key to success. We are looking to recruit Adviser Services Consultants who are motivated and able to build rapport with our Clients and Partners. Communication skills are essential for this role, and previous experience dealing with Clients within the Financial Services Industry is preferred but not essential. The successful candidate will be working from our Stirling or Edinburgh office.
Key Work Level Accountabilities:
Colleague:
1. Accountable for delivering a quality service to customers and stakeholders.
2. Focuses on quality of delivery to achieve clear outputs within guidelines.
3. Runs the organisation's processes and systems following pre-defined procedures.
4. Adapts to change, responds with initiative, and makes suggestions for improvements to own work and processes.
Key Knowledge, Skills & Experience:
1. You'll be a great communicator at all levels with a strong desire to build and maintain relationships.
2. You will have experience in dealing with Clients over the telephone.
3. You will be able to promote our services to new or existing Clients.
4. You'll be organised and focused with the ability to prioritise and multi-task.
5. You will have an attention to detail and a high level of accuracy.
6. You'll provide a range of support; therefore, flexibility is a must.
7. Being pro-active, adaptable, and tailoring your working style is key to being successful in this role.
Work Level: Colleague
Recruiter: Phoebe Ewers
Closing Date: 16th September 2024
We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice, and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability, or long-term condition, we are looking to attract, promote, and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
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