2 months contract with a local authority Job Purpose To provide administrative and customer access support to the Temporary accommodation team. To undertake sign up of applicants being admitted to temporary accommodation. To process the processing of invoices for emergency accommodation. Key Duties/Accountabilities To provide housing service advice and information to customers by telephone, email or in person as part of a reception service. To signpost clients to other services and departments as required. To work late as and when the service demands. This is to assist late comers for temporary accommodation. To ring around daily to secure properties for the use of emergency overnight accommodation. To follow up any interest from prospective new landlords as directed by Senior Access & Support Officer, provide them with the relevant information and inform them of the nightly rate. General administration Creating and terminating tenancies A high volume of phone calls. Essential Experience Required Experience in Administration duties is essential. Experience in Microsoft Excel is desirable. Experience with Northgate IT Systems is essential Essential Qualification Required General education qualification is essential. Additional information to note Working hours: 35 hours per week DBS is required for this role. The role closes soon on 09/04/2025