ERP Systems Trainer - Non-profit organization - Glasgow region My client are a non-profit organisation within the culture and heritage space and are currently looking for an ERP Systems trainer. The Software Trainer will ensure that all users are proficient in using the new system, thereby facilitating a smooth transition, and maximizing the efficiency and effectiveness of the new solution.
Assess training needs through surveys, interviews, and analysis of job functions.
Conduct hands-on training sessions, workshops, both in-person and remotely for diverse audiences, including end-users, administrators, and technical staff.
Develop and update training materials, including manuals, guides, and video tutorials.
Customize training programs to meet the specific needs of the end users.
Provide ongoing support and follow-up training as needed.
Evaluate the effectiveness of training program and make improvements as necessary.
2-3 years of experience in software training.
~ Demonstratable proven experience in delivering training both face-to-face and remotely.
~ Strong experience in creating training materials, including videos.
~ Experience of working with contractors and 3rd party providers.
~ Advantageous to have experience with LS Retail or Microsoft Business Central.