To maintain, repair and support the equipment detailed within the agreed Dematic scope of contract on the Customers site. Primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times. Key Responsibilities: Carry out AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals To undertake scheduled repairs in accordance with the manufacturer’s recommendations and industry standard practices Diagnosis of Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs To comply with Health & Safety legislation at all times To ensure quality of output at all times To accurately record all work undertaken Involvement in continuous improvement and sales opportunities To ensure on-site spares are kept to optimum levels To represent the company in a professional manner at all times and maintain customer relations To adhere to the Quality processes and procedures as set out by the company Qualifications & Experience: ONC in Electrical / Mechanical Engineering Recognised Engineering Apprenticeship A working understanding of Mechanical, Electrical & Electronic technical manuals & drawings Basic understanding of control systems and techniques Basic understanding of PLC equipment Working at height Previous experience of working with various conveyor and lifting systems PC literacy Understanding of pre-preventive maintenance (PPM) schedules Working knowledge of FEM and BS standards governing the automated warehouse industry