Housing Services Manager
Circa £41,341
Burton upon Trent
Permanent, Full Time
Leading our tenancy services team, we are looking for a Housing Services Manager with a high level of technical and professional competence and the ability to provide an effective and responsive housing management service.
The successful candidate will take a pro-active approach to managing the team ensuring our tenancies are in line with tenancy conditions and where necessary are risk assessed. Using your drive and proven ability to lead, you will ensure safeguarding risks are fully assessed and manage complex cases of tenancy breach in a decisive manner.
You will have a practical approach to problem solving and be an effective multi tasker with the proven ability in analysing statistics and producing reports. You will also have a proven history of coaching staff and demonstrate strong people management skills.
You will also be required to:
1. Ensure that our tenancies are managed in line with tenancy conditions and best practice.
2. Enable regular case reviews, ensuring that complex and unusual issues are dealt with proactively, and in accordance with best practice.
3. Be responsible for appropriate and proactive action being taken in all cases of tenancy breach (ASB, property condition, failure to allow acces...