In this role, you will be pivotal in leading the handling of complaints, incidents, and Subject Access Requests, ensuring that these processes are managed effectively across the organisation in line with DHU Policies. Your responsibilities will include evaluating and improving governance processes, providing essential administrative support to the Clinical Governance Team, and ensuring that all organisational reporting requirements are met in a timely and accurate manner.
This role goes beyond administrative dutiesit's about safeguarding the integrity of our governance practices to uphold the highest standards of care and operational efficiency. If youre ready to play a crucial role in maintaining and enhancing our commitment to excellence, join us in our mission to deliver exceptional care and continuous improvement across our services.
About us
We understand that digital applications may not be suitable for everyone. If you need to apply in a different way that better meets your needs, please reach out to us, and we will gladly accommodate your application in a format that works for you. For more details about our recruitment process, click here, or contact our team of talent acquisition professionals by emailing:Careers@DHUHealthCare.nhs.uk.
At DHU HealthCare we pride ourselves on our diverse workforce, and we remain committed to ensuring every person, in each of our teams, can bring their true selves to work without risk or fear of discrimination. As such, we would welcome applications from diverse audience representing the communities we continue to serve.
We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions.
Working Patterns:We recognise that 9-5 doesnt work for everyone, so we have a range of working patterns available to suit your work/life balance.Our friendly team will work with you to find the best fixed pattern for us both.
Competitive salary: £29,970 (Band 5)
Generous annual leave entitlement:Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum