About Us
Universal Lubricants Official is a leading company in the automotive industry, dedicated to providing top-notch products and services to our customers. We are currently seeking a highly motivated and experienced telesales specialist to join our team.
Job Summary
We are looking for a skilled telesales professional with 12+ months of experience in the automotive sector to handle inbound and outbound sales calls, identify new business opportunities, and promote our products and services to a diverse range of customers.
Key Responsibilities:
* Sales Calls: Handle inbound and outbound sales calls, including cold calls to promote our products and services.
* New Business Opportunities: Identify and execute new business opportunities, maintaining regular contact with existing customers.
* Product Information: Provide accurate product information and pricing to customers.
* Customer Database: Update the customer database for mailing and billing purposes.
* Sales Process: Process sales, accept payments, and manage customer inquiries on product specifications and pricing.
* Collaboration: Collaborate with our marketing team to promote our products, services, and special offers.
* Operations Support: Assist the operations manager with sales and operational tasks.
* Payment Follow-up: Chase outstanding payments and respond to ad-hoc email queries.
* Customer Service: Maintain CRM records, manage supplier relationships, and ensure high customer service levels.
Requirements:
* Experience: 12+ months of telesales experience in the automotive industry (essential).
* Skillset: Self-motivated with a consultative sales approach, excellent communication skills (verbal and written), target-driven with a focus on customer satisfaction, strong organisational and multi-tasking abilities.
* Educational Background: Bachelor's degree and proficiency in Microsoft Office; Sage experience is a plus.
What We Offer:
* Competitive Salary: A competitive salary (dependent on experience) + commission.
* Dynamic Work Environment: A dynamic, collaborative working environment.
* Pension and Benefits: Pension and other benefits.
* Location: Stunning London office location.
* Working Hours: Full-time, permanent position with comfortable working hours (Monday-Friday).
Estimated Salary Range:
$60,000 - $80,000 per annum