Positive Employment is currently recruiting for a Registered Building Inspector for our client a local government organisation in Newham.
The successful post holder will carry out a range of duties as directed within Resident Services, to the Boroughs housing residents, irrespective of tenure. With a strong focus on income collection maximisation and client relations, officers will provide excellent services to customers.
This is initially a 3 month contract with the possibility to extend after that date.
Duties and Responsibilities but not limited to:
1. Provide an effective income recovery service that maximises income collection and debt recovery whilst providing a customer focussed service for residents in a range of housing provided by the council including leasehold, permanent and temporary accommodation.
2. Be responsible for enforcing the terms of tenancy or lease, and co-ordinate enforcement through to court action, primarily on rent recovery or service charge arrears, but also for breaches of lease and tenancy conditions and other grounds as appropriate.
3. Deliver the service using a digital by default approach, ensuring those who may be disadvantaged are identified and supported.
4. Actively promote to residents the range of payment methods available and signpost customers to the relevant financial or other support available
5. Respond to routine enquiries from residents, in person, through co...