Legal Counsel (Customer & Sales) – B2C
Reading | Hybrid
3 month Day Rate Contract - initial
We are looking for a bright and outgoing lawyer to join our supportive and collaborative team.
This is an opportunity to work for a leader in the world of mobile technology in an ambitious culture and a busy environment. Lawyers at the company are regarded as trusted advisors and business partners to the teams they support, working in an open, engaged and customer focused culture.
Your focus will be the day to day delivery of operational legal advice to the consumer facing business.
As a legal counsel you will report to the Head of Legal, Customer & Sales, and work with other members of the Customer & Sales legal team as well asour financial services, marketing and IP, DP, business and regulatory legal teams.
The Customer & Sales legal team is responsible for:
* Providing legal support to commercial and go to market teams on the development and implementation of new product features and services;
* Working with digital, retail and contact centre operations teams to ensure that our customers benefit from best in class frictionless journeys which are compliant with applicable regulation;
* Implementing new laws and regulation and ensuring our customer terms and conditions and other legal documents are up to date and managed appropriately;
* Supporting our Indirect and affiliate partner channels;
* Managing customer claims; and
* Providing timely legal advice totransformation programme.
Experience:
* Qualified as a solicitor or barrister in the UK or other Commonwealth jurisdiction
* Prior UK in house or private practice experience, ideally in a telecommunications, media or communications company or appropriate private practice team.
* Experience advising on Ofcom’s General Conditions and providing advice on general consumer law.
* You are agile and innovative in the way you approach legal advice, working with the business teams to solve challenges.
* You are proactive, practical and commercial – actively takes initiative and focuses on solutions/business outcomes and with a “can do” problem-solving attitude.
* You are a constructive and consultative team player with good communication skills with an ability to communicate with, and influence people at all levels (internally and externally) in a clear, succinct and persuasive way.
* Flexibility and ability to handle change and a busy environment
* Strong planning, multi-tasking, organisational skills.
To apply for the Legal Counsel (Customer & Sales) – B2C, please send your CV to caroline.kennedy@projectpeople.com