Returns Supervisor As the Returns Supervisor you will be playing a pivotal role within the operations of the company and be responsible for, but not limited to: The overall supervision of the department and technicians Training responsibilities for the technicians within the department t Responsible for ensuring all missing and damaged equipment being returned is recorded and channelled to the appropriate departments where necessary. Responsible for ensuring jobs are closed down correctly Liaise with distribution team to organise trucks to be dropped and collected from the loading bay, ensuring that the identity of each inbound delivery is accurately identified. Ensure vehicles are unloaded completely and all load straps stay with the trucks. Ability to manage workload efficiently and meet strict deadlines whilst adhering to the priorities of the business. Manage returning rental stock effectively to ensure smooth flow of equipment around the department. Supervision of technician ensuring there is always appropriate cover across shifts To lead by example and set a high standard of professionalism with time keeping, starting at the place of work for shifts and completion of tasks. To ensure all health and safety policies are followed by all technicians within the department including manual handling, use of mechanical handling equipment and safe unloading procedures. To have a strong attention to detail, ensuring all equipment is inspected thoroughly and checked in following the correct procedures. Experience: Must be IT literate with a good understanding of Microsoft Word and Excel. Able to learn stock control inventory system (Rental tracker Pro). Must be able to confidently communicate with clients receiving instruction and giving advice. Be able to build strong working relationships with colleagues. To be able to work under pressure and to challenging deadlines. Must be able to work evenings and weekends as required. Self-motivating and organising with the ability to plan workload keep track of multiple jobs. experience in the lighting industry is essential.