What you will do in your working day
* You will be an integral part of our team's success, ensuring that the office operates smoothly and that our clients are satisfied at all times
* You'll handle incoming customer administrative and sales inquiries, build client relationships, identify sales prospects, and broaden your insurance knowledge. You'll also provide great customer service and administrative assistance
* You will be given full training right from the beginning and supported throughout your journey with us
If you’re determined to succeed, have a positive attitude and know when to ask for help, then we can train you in the knowledge needed to be a success!
Duties would include:
* Consistently offer a thorough and competent service while following company, industry and regulatory guidelines and procedures
* Liaising with new/existing clients over the telephone, by email and by post
* Updating the database and maintaining records
* Running through new quotations
* Chasing of all new business cases every week
* Pursuing all current business inquiries on a weekly basis
* Maintaining filing systems
* Dealing with daily post
* Renewing insurance policies
* Admin related work
* Making/receiving numerous telephone calls
* Processing/attending to diaries
* Problem solving and critical thinking
The training you will be getting
* Full on-the-job and off-the-job training will be delivered supported by our Training Provider - Davidson Training UK Ltd
* All training will be carried out within the workplace during working hours
* Business Administrator Apprenticeship Standard Level 3
Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
* Full training will be given leading to a recognised Business Administrator Apprenticeship Standard
What to expect at the end of your apprenticeship
There is plenty of scope for development within the company and you will be given full training right from the beginning and supported throughout your journey with us.