My client is seeking an experienced Housing Options and Advice Team Leader to encourage the team to deliver an exceptional Housing Options service and prevent homelessness where possible. This role involves reviewing Section 184 decision letters and ensuring workloads are met in a timely manner.
The client is looking for a candidate who can successfully lead a team while monitoring the performance of all staff members regularly. Successful applicants will have experience working with vulnerable people and making decisions based on their best interests. The candidate should quickly adapt to the client's way of working and provide exceptional leadership based on knowledge in Housing.
Duties Include:
1. Experience leading a team of Housing Options Officers to succeed in providing exceptional service to vulnerable clients, preventing homelessness where possible.
2. Ensuring good quality Section 184 decision letters are drafted in a timely manner.
3. Coordinating the day-to-day running of an effective options-based service that seeks to prevent homelessness in the borough.
4. Introducing housing choices to maximize the range of housing options available to residents.
If you have previous experience in these areas and are keen to develop your knowledge further, this is a perfect team for you. Management is willing to help all case managers be the best they can possibly be, along with a strong hourly rate.
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