ROLE: Front of House & Duty Manager
LOCATION: Evesham, Worcestershire
SALARY: Circa £35,000 per year plus excellent benefits
Are you a dynamic leader with a passion for exceptional customer service? We're looking for a Front of House Manager to take charge of the day-to-day operations of our front desk team and support other departments in delivering seamless service.
In this hybrid role, your key responsibilities will include:
Managing the Reception tea m: Leading, training, and developing a small but dedicated team to ensure consistent, top-tier service and guest satisfaction. oversee the daily operations of the front desk and lead a dedicated team in providing flawless service. This role offers the perfect opportunity for someone with a strong hotel reception management background, who thrives in a hands-on, guest-facing role.
Cross-department support : Helping ensure smooth operations across the hotel throughout the day, assisting where necessary to maintain efficiency.
Guest Relations : Building and nurturing excellent guest relationships, ensuring every guest has an outstanding experience.
Administrative Support : Assisting the Hotel Manager with accounting and administrative tasks to maintain the hotel's financial and operational integrity.