Role: Treasury Systems Application Support Engineer
Location: Manchester
Duration: until September
CONTRACT INSIDE IR35
Job description:
Role purpose:
* Provide IT application support for Treasury Systems to meet business operational requirements and deliver project and build activity.
Key Accountabilities:
* Provide IT support for all Treasury applications to ensure maximum service availability.
* Occasional out of hours support to ensure business critical and regulatory tasks are completed.
* Working as part of a team or on an individual basis, assist with the delivery of strategic projects.
* Help to deliver BAU small changes and service improvements highlighting associated benefits and key risks as appropriate.
* Liaise with suppliers and business partners to ensure effective and rapid resolution of technical issues and to deliver all agreed commitments.
* Engage with Major Incident Managers and Problem Managers in the event of high severity failures and for root cause analysis when requested.
Technical knowledge:
Technical and/or functional knowledge of some (not necessarily all) of the following Treasury IT systems. Most valuable would be Swift and/or Kondor+ or an equivalent Treasury Management System.
* SWIFT
* Swift Webaccess services eg. RTGS/Enquiry Link
* Bottomline GTX
* Bottomline MMCF
* Easyway
* Crest
* Kondor+
* Refinitiv real time feeds
* Bloomberg
* Unix knowledge
* Database development skills, particularly SQL or Sybase
Other skills:
* Incident management experience
* IT troubleshooting skills
* Familiarity with call logging systems eg. SMAX
* Experience of dealing with business customers in an IT service delivery environment