Client Services Co-ordinator - Accounts - Part-Time
Queen Mother Hospital
This is a part time / alternate weekend position at the Queen Mother Hospital for Animals.
We are seeking an experienced and resourceful Client Services Co-Ordinator for a unique and busy veterinary hospital.
You will have a background in a client facing role, with excellent administration skills (including Excel experience), have a keen eye for detail and have basic accounts experience. This includes processing card/cash payments, ensuring relevant paperwork is completed on admission, finalising invoices at point of discharge, identify discrepancies and be able to resolve them quickly and efficiently.
You will have superb organisational and communication skills. Your work will be accurate and you will be professional, showing empathy with clients and have confidence to discuss finances.
Normal working hours will be on a rolling 2 week shift pattern as below
Week 1 - Friday 5-9pm, Saturday 10-6pm and Sunday 10-6pm
Week 2 - OFF
Shifts may vary at times in consultation with your line manager.
We offer a generous reward package and benefits including:
1. Competitive and attractive pension package
2. Generous 33 days annual leave (plus bank holidays)
3. A range of family friendly policies, including adoption, maternity and paternity pay and leave
4. On site café and restaurant
5. Free membership to the newly built Fitness and Wellbeing Centre located on site (gym, badminton, climbing wall, Zumba, yoga and Pilates classes included)
6. Cycle to work scheme
7. Free mini-bus service to and from Potters Bar station and Hawkshead Campus
Prospective applicants are encouraged to contact Kerry Hayes – Customer Care Team Leader on: or email: if they have any questions regarding this vacancy.