Aftersales Advisor
Location: Hinckley
Salary: £24,040 pa
Hours: Monday to Friday 10am-6pm
Type: Permanent from day one
Do you have the passion for customer service? Can you go the extra mile to deal with customer's needs? If so, look no further! Working with one of the country's market leaders in automotive sales in the used car market, they are looking for an Aftersales Advisor.
As an Aftersales Advisor, you will be highly motivated and customer service driven, handling anything from servicing to general enquiries. You will be on hand to ensure all communication is handled from start to finish.
General Responsibilities:
1. Deal with customer enquiries such as servicing and repairs.
2. Handle communications with warranty companies and repair agents effectively.
3. Deal with all customer enquiries.
4. Manage inbound and outbound calls.
5. Handle complaints.
6. Ensure all customer expectations are met.
To be considered you must have:
1. At least 1 year of Customer Service or Aftersales experience.
2. Motor trade experience is desirable; however, training will be given.
3. Great communication and administration skills.
This role offers you:
1. £24,040 pa
2. Permanent from day one
3. Ongoing training
Peaked your interest? APPLY NOW! Just respond back to this advert with your CV clearly showing the skills needed, and we will be in touch. Everyone will receive a reply, but please do pick up the phone when we call from a 01455 number.
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