Intercity Technology is looking for Microsoft Product and Proposition Lead to support in developing and marketing Microsoft-based propositions. This role involves working alongside commercial teams to maximise value from the Microsoft partner programme and deliver products and services to the UK SME marketplace, focusing on Teams, M365, AVD, Azure, and security. As a Microsoft Product and Proposition Lead, you will be responsible for: Collaborate with sales specialists, commercial, and technical solution teams to understand customer needs and build compelling propositions. Stay on top of market trends and perform analysis to inform product strategies. Assist sales teams in achieving targets and provide input to major bid responses. Manage the product lifecycle of Microsoft-based services, from inception to decommissioning. Conduct market research, gather customer insights, and define business cases. Plan the development, marketing, and delivery of products, measure success, and coordinate decommissioning. Work with colleagues across the business to ensure effective delivery and roll-out of new products. Incorporate customer and colleague feedback into product planning. Identify and develop compelling service value propositions using our products and solutions. Occasionally travel and stay overnight as required, maintaining a work/life balance. Key Skills and Experience: Relevant Microsoft sales certifications, preferably in Microsoft M365, Desktop, Modern Workplace Server & Networks, Security. ITIL knowledge. 4 years' experience in a customer-facing product manager role for Microsoft services. Detailed knowledge of Microsoft-based products and services and supporting infrastructure. Experience in a similar role for a system integrator, service provider, or Microsoft. Understanding of Microsoft partner programmes and commercial incentives. Experience working with marketing teams for lead activation, sales enablement, and product launches. Experience with commercial businesses, public sector, and third-sector organisations. What we can offer you: 23 days holiday, plus a day off for your birthday off (and your 8 days bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days Annual pay reviews All-company bonus scheme Holiday buy scheme Death in service cover Employee assistance programme Company pension Active social calendar A strong focus on developing our people About You About Us Intercity Technology provides reliable and secure technologies in communications, cloud and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far: Customer Net Promoter Score of 92 Gold Award Investors in People Accreditation 3-star “World Class” Best Companies accreditation, and for 2022, 2023 and 2024: The no. 1 best telecoms company to work for 9th best mid-sized company in the UK to work for 7th best company in the West-Midlands to work for Platinum Eco Vadis rating We select candidates with the right skills, experience and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to preemployment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.