Job Type: Secure Transport
Employer: Secure Solutions Group Limited (SSGL)
Employment Type: Full-Time, Permanent
About the Role:
SSGL Medical is expanding its team to meet the increasing demand for mental health transport services. If you are passionate about delivering high-quality care and meet the requirements outlined below, we would love to hear from you.
This is a full-time, permanent role, with on-call duties from Monday to Friday. Weekends are off, but please note that the position requires flexibility, as you will be on-call throughout the week, day and night.
Initial Requirements:
Please ensure you meet the following criteria:
* Experience: Previous professional experience in public-facing roles (customer service, etc) or in fields such as care, healthcare, public services, or a similar environment.
* Location: You must live within 30 minutes of the S72 postcode (even during peak traffic).
* On-Call Availability: Comfortable working unpredictable hours, including being out overnight.
* Driving: You must hold a full UK manual driving licence with no more than 6 points and no non-speeding convictions. Applicants must be over twenty-five for insurance purposes.
* Self-Employment: The role will initially commence as a self-employed position, with guaranteed contracted hours/wage. We will assist in setting this up for you if you’re new to it.
About SSGL:
Secure Solutions Group Limited (SSGL) is a CQC-regulated independent ambulance service based in Barnsley, South Yorkshire. We provide medical transport to NHS Trusts and private sector partners across the UK, specialising in secure transport for individuals detained under the Mental Health Act.
Our team is small but close-knit, with a strong emphasis on staff welfare and well-being. We take pride in delivering compassionate, high-quality care to individuals in need during vulnerable moments.
Job Role and Responsibilities:
As a Secure Ambulance Care Assistant, you will be responsible for the safe transport of service users, many of whom are detained under the Mental Health Act. Your duties will include:
* Responding promptly to calls and arriving at the base within 10 minutes when on-call.
* Driving to and from destinations across the UK in various vehicles (B-category, such as minibuses and non-emergency ambulances).
* Providing emotional support and building rapport with vulnerable service users to ensure they feel safe during transport.
* Conducting vehicle checks and preparing all necessary equipment at the beginning of each shift.
* Assisting with the transport of mobility-impaired individuals, including the use of wheelchairs, stretchers, and manual handling equipment (training provided).
* Maintaining strict confidentiality and adhering to all infection control policies.
* Working collaboratively with colleagues to ensure the well-being of service users and conducting dynamic risk assessments throughout transport.
Requirements:
* Experience: Previous professional experience in public-facing roles (customer service, etc) or in fields such as care, healthcare, or public sector work.
* Driving Licence: Full UK manual driving licence with a minimum of 1 year’s driving experience, less than 6 points, over twenty-five, and no 'DD' coded offences.
* Commitment: A willingness to commit to the role long-term (a minimum 6 months).
* Flexibility: Availability to work at any hour of the day or night during on-call shifts.
* DBS Check: Willingness to undergo an Enhanced DBS check.
* Physical Fitness: The ability to handle physical intervention techniques when required (training provided).
* Maturity and Initiative: The ability to remain calm under pressure, work independently, and collaborate effectively with colleagues.
* Communication Skills: Excellent verbal communication, patient handling, and customer service skills.
* Training: Commitment to continuous training, including First Aid at Work, Basic Life Support, and mental health training.
Benefits:
* Every weekend off.
* Friday is classed as an ‘overtime day’ meaning you are paid extra for any work done on this day.
* Paid a guaranteed retainer offering financial stability.
* Fully paid overtime at the UK Living Wage rate.
* On-call work from home, providing an improved work-life balance.
* Career progression opportunities and regular training.
* Professional uniform and NHS partner ID card.
* Paid from the moment you leave the base until you return.
Compensation:
* Guaranteed Minimum: £23,450 per annum - you will earn over £2,000 per month with overtime.
* This is paid in exchange for up to 33 hours per week. Anything beyond 33 hours will be fully paid as overtime.
* Tax Benefits: Initially self-employed, meaning you will pay considerably less tax than PAYE and still have a contracted secure job. Assistance is provided to all our staff for managing self-employment, including tax returns, free of charge.
Application Process:
* If you are serious about applying for this role, please review the FULL job description that is available here: https://bit.ly/SSGL-SACA-V9
* If you wish to proceed, complete the brief questions below and submit your application to us. Let us know in the notes you have read the job description carefully.
* If you are shortlisted, you will be contacted by phone within 3 working days to informally discuss the role in more detail and answer any questions you have.
* Successful applicants will complete a brief ‘shortlisting questionnaire’ and be invited to a virtual interview.
* Following the interview, shortlisted candidates will be invited to a face-to-face ‘introduction and assessment session’ at our base.
* We aim to recruit and provide subsequent training within 2 weeks.
We look forward to hearing from applicants who are committed to making a difference in the lives of vulnerable individuals. Thank you for considering SSGL as your next employer.
Final Note from Management:
“This role can be mentally and physically demanding. You may be called out at unpredictable times, and long hours on the road are common. However, for the right person, this is a highly rewarding career. We value the well-being of our staff and look forward to welcoming dedicated professionals to our team.”
Please note that this role is subject to our Safer Recruitment processes, including various Due Diligence checks before we engage you in regulated activities.
Job Types: Full-time, Permanent
Pay: From £2,000.00 per month
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