Our reputable client based in Weybridge is looking to add to their highly successful Residential Property team. This company offers a unique environment where staff are part of one team culture with very little hierarchy, providing a great platform for the right candidate to take their legal career to the next level.
Key Responsibilities:
1. To assist with the opening of client matters manually and through various computer systems.
2. To assist with the preparation and sending of quotes for legal work.
3. To check and verify client identification.
4. To send out client care documentation and to check incoming and outgoing documents for completeness and accuracy.
5. To ensure compliance with the service standard requirements both internal and external in respect of all referred and introduced work, including keeping up to date with compliance issues.
6. To undertake any specific training when required and overall to have a responsibility towards self-development.
7. To ensure the confidentiality of all client documentation and information.
8. To provide assistance with the processing of the Team's conveyancing matters by carrying out administrative tasks such as photocopying, filing, and retrieval of client files.
9. To use the case management system to carry out tasks assigned by members of the teams including preparing documents, carrying out searches, and reporting on the search results and carrying out procedures in accordance with the company manual.
10. To assist in keeping the files on the case management system up to date, accurate, and effective in ensuring that the system is proactive and complete.
11. To answer and make telephone calls in a professional and courteous manner making full electronic telephone notes and progressing cases where possible or directed.
12. To undertake all other reasonable tasks as may be required.
Experience and Skills Requirements:
* Strong written and verbal communication skills, with the ability to communicate articulately with a broad range of individuals by email, telephone, or face-to-face.
* Excellent time management skills and able to work under pressure to meet deadlines in a high-volume environment.
* Previous experience of conveyancing work is desirable.
* Confident in using a broad range of digital technologies and keen to embrace and support technological change.
* Be able to demonstrate an ability to cope with changing levels of workloads.
* To work effectively with others.
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