Are you a successful Service Advisor looking to take the next step in your career?
Service Advisor - Aberdeen
Salary: Basic up to £30,000 plus bonus
Working Hours: 42.5 hours per week
Due to continuing business success and growth our client has a fantastic opportunity available for a Service Advisor to join their busy dealership in Aberdeen.
The ideal Service Advisor:
* Previous experience in a similar role is essential
* A passion to deliver a high standard of customer service
* Bags of personality and can take dealing with customers in their stride
* Excellent telephone and face-to-face communication skills
* Administration skills, be able to use computers with confidence and the ability to organise and prioritise work
Service Advisor key responsibilities:
1. Establish rapport with and provide outstanding care to the customer
2. Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products
3. Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency
4. Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles
5. Manage and follow up all work in progress on custome...