Two exciting opportunities have become available within Healthy Knowsley Service, within our Weight Management and Children Families Teams. The posts are an opportunity for someone who is passionate about reducing health inequalities and increasing health aspirations.
This role provides an opportunity for the postholder to develop their leadership skills as they will be providing line management support to staff within their pathway.
The postholder alongside our Senior Health Improvement Practitioners will monitor the service performance in the pathways that they oversee and ensure that the service maintains a high-performance level in terms of achievement of key performance indicators and quality of service delivery. The postholder will communicate performance information to senior leaders through reports and verbal updates.
The role will focus on behaviour change and self-management approaches to help people make informed decisions around factors that influence health and other lifestyle choices. The Health Improvement Practitioner within our weight management service will hold a small caseload as well as line management responsibilities for our Wellbeing Coaches.
Within our children and families team, the Health Improvement Practitioner will line manage Sports and Lifestyle coaches as well as completing community engagement and delivering Making Every Contact Count training (MECC).
JOB PURPOSE
The Postholder will report to the Senior Health Improvement Practitioner as part of the health improvement, Healthy Knowsley Service. They will provide leadership in Healthy Knowsley Service providing assurance, performance monitoring and staff management. They will facilitate healthier lifestyle using behaviour change techniques with individuals/families and groups in the community to empower them to identify, make and sustain positive lifestyle changes to improve health and wellbeing.
PRINCIPAL RESPONSIBILITIES
1. Understand how the social determinants of health and health inequalities can impact health and wellbeing.
2. Understand models of prevention in relation to mental health and wellbeing.
3. Understand and apply evidence-based methods of support and appreciate the value of evidence based methods in ensuring positive impact.
4. Support people to develop knowledge, skills and confidence in managing their own health and wellbeing, contributing to informed health and lifestyle decision making.
5. Ensure health coaching is accessible, person-centred, culturally competent and adapted to effectively meet the needs of individuals and provide effective service outcomes.
6. Empower individuals to become motivated for health and wellbeing self-management and the improvement of their own health and wellbeing outcomes.
7. Collaboratively set meaningful and person-centred health and wellbeing goals and provide education and support through recognised behaviour change and self-management approaches to work towards these.
8. Allocate workload to Wellbeing Coaches/sport and lifestyle coaches using support system. Complete caseload review and monitoring flow of work for Wellbeing Coaches/sports and lifestyle coaches.
9. Carry out all line management duties for Wellbeing Coaches/Sports and Lifestyle Coaches including supervision, sickness reporting, annual leave, expenses up to £500, effective application of HR policy, supportive and reasonable adjustments and personal and professional development.
10. Utilise service technology/databases, i.e. Rio recording system to record and report on activity data.
11. Manage and prioritise own caseload and deliver behaviour change interventions within Healthy Knowsley Service pathways. Provide 1:1 and group health coaching support for people with one or more long-term conditions or complex wellbeing presentations relating to social, economic and physical health factors.
12. Complete all administration processes relating to the health coaching offer in an accurate and timely manner, including record keeping, outcome measures, use of the RiO system, spreadsheets and referral processes.
13. Maintain accurate, clear, concise and contemporaneous records as per Trust policy and communicate information to members of the team as necessary.
14. Take appropriate immediate action following incidents and subsequent reporting and completion of Trust documentation. This will include areas such as complaints, safeguarding, adverse incidents etc.
15. Deliver Making Every Contact Count (MECC) training as instructed by Senior Health Improvement Practitioner to staff, volunteers and community members.
16. Provide advice and guidance to teams relating to referrals and other service processes where required.
17. Contribute to service reports for your workstream, interpreting service data and outlining plans to maintain or improve performance in line with KPIs and Service objectives.
18. Monitor KPI’s and Identify any performance concerns and escalate to Senior Health Improvement Practitioner.
19. Monitor data through regular data quality reviews. Highlight improvements required to Wellbeing Coaches/sports and lifestyle coaches colleagues and supervisors for action, ensuring information is shared with Senior Health Improvement Practitioner.
20. Quality assure delivery of interventions using methods such as observations, feedback, case note review etc. Provide feedback to colleagues and their supervisors to support continuous service development.
21. Facilitate weekly safety huddles for Wellbeing Coaches/ sports and lifestyle coaches, mitigating risks and ensuring safe practice and delivery.
22. Identify gaps in service provision with the Senior Health Improvement Practitioner and develop solutions to address these working collaboratively.
23. Actively research and disseminate up to date changes to policy and guidance impacting on service delivery.
24. Support the development of a comprehensive standard operating procedure, service/activity risk assessment and process development.
25. Complete Stakeholder engagement to increase access to service through a partnership approach.
26. Contribute to the formulation and development of engagement plans with senior health improvement practitioner. Mobilise plans updating relevant documents to ensure communication through leadership team thereby ensuring equitable access to target groups.
27. Proactively identify and engage in personal development and training opportunities to ensure safe and effective service provision.
28. Follow all safeguarding and governance procedures local to The Life Rooms and Mersey Care NHS Foundation Trust, taking personal responsibility to ensure this is adhered to in day-to-day practice.
29. Adhere to confidentiality at all times when working with individuals.
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