Head of Customer Care
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Customer satisfaction underpins the success of our family-run business and our Head of Customer Care is fundamental in ensuring everything is absolutely perfect for every purchaser. With your proven experience and can do attitude, well give you the opportunity to take ownership of our Customer Care department, ensuring the delivery of outstanding service day-in day-out. As a business as caring and ambitious as you are, well encourage you to grow and are committed to developing your career with us through great opportunities for progression and fantastic benefits. So put your creativity to work and help us to make every day a positive one.
We are recruiting for a Head of Customer Care to join our South West Regional Office, based in Swindon. This is your opportunity to take ownership of a Customer Care department within a friendly, family-owned company, which gives you the autonomy to make your own decisions. Leading a small team of co-ordinators and technicians to deliver an outstanding service to every purchaser, you will highlight any repeated issues, review the...