Service Advisor - Aftersales Department
Temp - Perm
As a Service Advisor, you will be the key point of contact between our customers and the workshop team, ensuring a smooth, efficient, and high-quality service experience. Your role will involve managing customer relationships, overseeing service processes, and delivering exceptional customer care at all times.
Key Responsibilities:
* Managing customer paperwork and administrative tasks
* Maintaining a high standard of cleanliness and organization
* Communicating with customers throughout the service or repair process
* Processing payments and following up on outstanding actions
What We're Looking For:
* Previous experience in the motor industry or as a Service Advisor (preferred, but not essential)
* No formal qualifications required
* Strong computer skills
* Excellent attention to detail
* A proactive attitude with a drive to meet goals and deliver results
* Outstanding customer service skills
* Ability to work well under pressure
What's in it for You:
1. Competitive salary ranging from £25,500 to £27,000 (based on experience), with the potential to earn up to £32,000 OTE annually
2. An attractive bonus scheme
3. Comprehensive training and ongoing development
4. Opportunities for career advancement
5. A ...