Job Overview
We are seeking a motivated and enthusiastic Retail Sales Associate to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and assistance to enhance their shopping experience. Your ability to communicate effectively and sell our products will be key to your success in this position.
Duties
1. Greet customers warmly and assist them in locating products within the store.
2. Engage with customers to understand their needs and provide tailored recommendations.
3. Demonstrate product features and benefits, effectively upselling when appropriate.
4. Maintain a clean and organised sales floor, ensuring that merchandise is displayed attractively.
5. Handle customer inquiries via phone with excellent phone etiquette, ensuring clear communication.
6. Process transactions accurately using basic maths skills for cash handling.
7. Collaborate with team members to achieve sales targets and enhance customer satisfaction.
8. Stay informed about product knowledge and promotions to provide accurate information to customers.
Requirements
1. Previous experience in retail or sales is preferred but not essential.
2. Strong communication skills in English; proficiency in Spanish or other languages is an advantage (bilingual or multilingual candidates are encouraged to apply).
3. Ability to sell effectively and engage customers through excellent interpersonal skills.
4. Organisational skills to maintain an orderly workspace and manage stock levels efficiently.
5. Basic maths skills for processing transactions and handling cash accurately.
6. A positive attitude, with a willingness to learn and adapt in a fast-paced environment.
Join us as a Retail Sales Associate, where your passion for customer service will shine!
Job Type: Part-time
Pay: £11.18-£11.53 per hour
Expected hours: 15 per week
Additional pay:
* Tips
Benefits:
* Company pension
* Employee discount
* On-site parking
* Store discount
Schedule:
* Monday to Friday
* Weekend availability
Education:
* GCSE or equivalent (preferred)
Experience:
* Retail sales: 1 year (preferred)
* Customer service: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
Reference ID: SALES-ASSISTANT
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