Job summary An exciting opportunity has arisen here at BSW ICB for a 12 month fixed term contract (Maternity cover) for the role of Improvement Manager - Long Term Conditions. This will provide fantastic development for an individual to lead on the transformation and delivery of several work streams within our community services as well as support the implementation of the new ICBC contract in collaboration with the programme team. Interviews will take place virtually on Thursday 14th November 2024 Main duties of the job The Post holder will be responsible for delivering the Community functions including: o Support the delivery of the Primary and Community Delivery Plan providing programme and project support to the Primary and Community Delivery Group and associated sub-groupso Support to the ICBC Programme team in the delivery of thestrategic transformation priorities and outcomeso Work with the Place team and other Portfolio teams to ensure delivery of the ICP strategic aims, ensuring effective use of the collective capacity and skills and theICB teams.o Work with providers and partners to drive forward service improvement informed by health insights and intelligence, paying particular attention to addressing variationand inequalitieso Developing subject matter expertise and leadership capability within the ICB, with a view that this team over time will also work in support of the development of theCommunity Provider Collaborative in BSW About us Working together to empower people to lead their best life' is the one, unified vision for our organisation and all our partners working together across Bath and North East Somerset, Swindon and Wiltshire. If you are offered employment with us, you will have the opportunity to join a friendly, quality focused and dynamic team that is supportive and cares about your working experience and your wellbeing. BSW ICB have adopted agile working so this means the successful applicant will predominately be working from home but may be requested to work in any one of the ICB's office bases across BaNES, Swindon and Wiltshire. You will also have a contractual base within the BSW ICB office where your team is based. Benefits BSW ICB offer include: NHS Pension Scheme Generous NHS annual leave entitlements commencing at 27 days per year rising to 33 days per year, pro rata, plus bank holidays Flexible working Modern IT equipment and an in-house IT help facility Colleague wellbeing support through a Staff Support Service and a wealth of wellbeing guidance and offers Colleague engagement forums and events Financial wellbeing guidance and benefits (including NHS staff offers, health service discounts, cycle scheme, car lease scheme, money helper service) Date posted 06 November 2024 Pay scheme Agenda for change Band Band 8a Salary £53,755 to £60,504 a year per annum Contract Fixed term Duration 12 months Working pattern Full-time Reference number 983-ICB-7123KB-B Job locations Pierre Simonet Building Swindon SN25 4DL Job description Job responsibilities Our community services are core to the delivery of the ICPs strategic aims, working to improve our populations health, supporting them when they are unwell, and achieving fairer outcomes for both children and adults across our system.A core pillar of enabling delivery of the ICS Strategic aims is the transformation of Community Services. The ICS recently published its delivery plan for Primary and Community Care which builds on our existing strategies and national policy and guidance.As an ICB we have started an ambitious community services procurement through the Integrated Community Based Care Programme with the aim that this will allow us to accelerate transformation and unblock the significant opportunities that exist to deliver the left shift of care and improve outcomes for our communities. To support both the immediate work needed to deliver improvement across Community care at pace, and to achieve a successful transition to the new contract from 2025, we are creating a new Community Services and Planned Care team which will be hosted alongside the UEC team.This new team will have responsibility for all aspects of Community Care on behalf of the ICB.The team builds on the expertise across the ICB to create a single and dedicated function.1.JOB SUMMARY & KEY RESPONSIBILITIESThe main purpose of the role is to directly manage and deliver the work of the Community functions and, responsible for day to day work assigned to Project Team and to support the development and delivery of the Integrated Community based care programme (ICBC). Improvement Manager (LTC) 8aThe Post holder will be responsible for delivering the Community functions including:Support the delivery of the Primary and Community Delivery Plan providing programme and project support to the Primary and Community Delivery Group and associated sub-groupsProvide Programme support to the ICBC Programme, including delivery of the strategic transformation priorities and outcomesWork with the Place team and other Portfolio teams to ensure delivery of the ICP strategic aims, ensuring effective use of the collective capacity and skills and the ICB teams.Work with providers and partners to drive forward service improvement informed by health insights and intelligence, paying particular attention to addressing variation and inequalitiesDeveloping subject matter expertise and leadership capability within the ICB, with a view that this team over time will also work in support of the development of the Community Provider Collaborative in BSWWork with other teams within the ICB to ensure the delivery of the ICP strategic aims. In particular this team will work closely alongside the Place Team and Primary Care Team to support planning and delivery.The role supports the business in driving transformation as well as value for money in planning, commissioning and service.The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery.The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.2. Key Working RelationshipsOperate effectively in a flexible and demanding environment and proactively engage with NHS colleagues, consultants and contractors working on a variety of topics.Work effectively with a variety of external consultancies working on other projects and programmes within other NHS directorates as requiredProvide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting.Having the ability to deal with resulting potentially aggressive/antagonistic situations.Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issuesNurtures key relationships and maintains networks internally and externally, including national networksClose liaison with the Communications and Stakeholder team on public relations and marketing activitiesLink with managers and members of other functions, to address inter-dependencies and ensure alignmentApply a structured change management approach and methodology for the impact of any changeDeputise for the Head of Department as required, expanding on knowledge, skills and experience within personal professional development.l Job description Job responsibilities Our community services are core to the delivery of the ICPs strategic aims, working to improve our populations health, supporting them when they are unwell, and achieving fairer outcomes for both children and adults across our system.A core pillar of enabling delivery of the ICS Strategic aims is the transformation of Community Services. The ICS recently published its delivery plan for Primary and Community Care which builds on our existing strategies and national policy and guidance.As an ICB we have started an ambitious community services procurement through the Integrated Community Based Care Programme with the aim that this will allow us to accelerate transformation and unblock the significant opportunities that exist to deliver the left shift of care and improve outcomes for our communities. To support both the immediate work needed to deliver improvement across Community care at pace, and to achieve a successful transition to the new contract from 2025, we are creating a new Community Services and Planned Care team which will be hosted alongside the UEC team.This new team will have responsibility for all aspects of Community Care on behalf of the ICB.The team builds on the expertise across the ICB to create a single and dedicated function.1.JOB SUMMARY & KEY RESPONSIBILITIESThe main purpose of the role is to directly manage and deliver the work of the Community functions and, responsible for day to day work assigned to Project Team and to support the development and delivery of the Integrated Community based care programme (ICBC). Improvement Manager (LTC) 8aThe Post holder will be responsible for delivering the Community functions including:Support the delivery of the Primary and Community Delivery Plan providing programme and project support to the Primary and Community Delivery Group and associated sub-groupsProvide Programme support to the ICBC Programme, including delivery of the strategic transformation priorities and outcomesWork with the Place team and other Portfolio teams to ensure delivery of the ICP strategic aims, ensuring effective use of the collective capacity and skills and the ICB teams.Work with providers and partners to drive forward service improvement informed by health insights and intelligence, paying particular attention to addressing variation and inequalitiesDeveloping subject matter expertise and leadership capability within the ICB, with a view that this team over time will also work in support of the development of the Community Provider Collaborative in BSWWork with other teams within the ICB to ensure the delivery of the ICP strategic aims. In particular this team will work closely alongside the Place Team and Primary Care Team to support planning and delivery.The role supports the business in driving transformation as well as value for money in planning, commissioning and service.The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery.The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.2. Key Working RelationshipsOperate effectively in a flexible and demanding environment and proactively engage with NHS colleagues, consultants and contractors working on a variety of topics.Work effectively with a variety of external consultancies working on other projects and programmes within other NHS directorates as requiredProvide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting.Having the ability to deal with resulting potentially aggressive/antagonistic situations.Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issuesNurtures key relationships and maintains networks internally and externally, including national networksClose liaison with the Communications and Stakeholder team on public relations and marketing activitiesLink with managers and members of other functions, to address inter-dependencies and ensure alignmentApply a structured change management approach and methodology for the impact of any changeDeputise for the Head of Department as required, expanding on knowledge, skills and experience within personal professional development.l Person Specification Knowledge, Training and Experience Essential Educated to masters level or equivalent level of experience of working at a senior level in specialist area. Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent. Evidence of post qualifying and continuing professional development. Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement. Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and commissioning organisations. Communication Skills Essential Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. Negotiate on difficult and controversial issues including performance and change. Analytical Essential Problem solving skills and ability to respond to sudden unexpected demands. Ability to analyse complex facts and situations and develop a range of options. Takes decisions on difficult and contentious issues where there may be a number of courses of action. Strategic thinking - ability to anticipate and resolve problems before they arise. Planning Skills Essential Demonstrated capability to plan over short, medium and long -term timeframes and adjust plans and resource requirements accordingly. Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects. Management Skills Essential Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals. Person Specification Knowledge, Training and Experience Essential Educated to masters level or equivalent level of experience of working at a senior level in specialist area. Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent. Evidence of post qualifying and continuing professional development. Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement. Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and commissioning organisations. Communication Skills Essential Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. Negotiate on difficult and controversial issues including performance and change. Analytical Essential Problem solving skills and ability to respond to sudden unexpected demands. Ability to analyse complex facts and situations and develop a range of options. Takes decisions on difficult and contentious issues where there may be a number of courses of action. Strategic thinking - ability to anticipate and resolve problems before they arise. Planning Skills Essential Demonstrated capability to plan over short, medium and long -term timeframes and adjust plans and resource requirements accordingly. Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects. Management Skills Essential Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS Bath and North East Somerset, Swindon and Wiltshire ICB Address Pierre Simonet Building Swindon SN25 4DL Employer's website https://bsw.icb.nhs.uk/ (Opens in a new tab)