Job Description
Contract type: Permanent Full-time
Base: Head Office, Dunfermline (+ Fife wide)
Closing date: Sunday 5th January 2025
Interview Date: Tuesday 14th January 2025
Assist in the provision of an efficient HR support service which will facilitate the delivery of a professional and customer-focused HR service to our people and Management teams across Fife Sports and Leisure Trust (FSLT)
To apply please submit a CV and supporting statement
Requirements
HNC in business studies or other business-related subjects, i.e. HR/administration
Before confirming appointment you will be required to obtain Basic Disclosure from Disclosure Scotland
Responsibilities
Responsibilities include:
Acting as a first point of contact for all managers and employees with general HR queries
Championing HR policies and procedures, and providing guidance and support to employees and line managers
Investigating and escalating HR queries
Management of multiple HR & L&D mailboxes and systems
Providing general administrative support for the full range of HR & L&D and safeguarding processes and activities
Assisting in the processing and administering of Flexible Working, Flexible Early Retirement and Retirement applications.
Note-taking at meetings, including Employee Forum, Trade Unions and business meetings.
Monitoring sickness absence to ensure that it is recorded correctly within the HR system by both Management teams and employees within Self-Service.
Providing sickness absence information to managers upon request to assist in the monitoring of short-term absence triggers.
Assisting in the audit of the HR system to ensure that all information is accurate and up to date.
Researching, developing and suggesting new systems and procedures to improve the support services provided to our customers.
Please see attached Role Profile for full details
The Individual
Ability to provide a regular and effective service.
Substantial administrative experience within an office environment
Ability to work with minimum supervision
Experience of providing administrative support in an HR environment
Experience of providing Payroll administrative support within an HR environment
Experience of working with HR Information Systems
Numeracy skills
Excellent verbal and written communication skills
Excellent organisation and time management skills with demonstrable ability to effectively plan and organise own workload
Basic knowledge of HR practices e.g., recruitment and selection, absence, recording, training and development, employee relations
Attention to detail
Accuracy
Ability to work under pressure and meet strict deadlines
Ability to adapt and respond positively to a variety of situations and people in order to meet changing priorities
Sound working knowledge of Microsoft applications, including Excel, Word, PowerPoint and Outlook
Problem-solving skills
Able to work as part of a team
A strong commitment to the values of the organisation and a desire to make a positive contribution to those values
A committed, positive approach to work and colleagues
Demonstrable willingness to develop a positive, open working relationship in order to solve problems and ensure the best outcomes
Strong customer focus and proven ability to build productive relationships with people at all levels in the organisation
A willingness to learn new skills as required and undertake appropriate training
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