Key Responsibilities Working within a team of Personalised Healthcare Commissioning Assessors, taking a lead role in complex cases, ensuring a high-quality service is delivered, supporting and mentoring staff to achieve continuous improvement Managing a caseload of patients and contributing to performance improvement, taking a lead for identified areas, where agreed Managing a defined caseload for those with complex health needs Managing staff in line with regional and local HR policies Facilitating and contributing to multi-disciplinary assessments and patient reviews in line with standard operating procedures Active involvement in the recruitment of junior members of staff Supporting the Personalised Healthcare Commissioning team to ensure workstream plans are fulfilled and supervised effectively to ensure successful delivery Supporting the Clinical Team Leader to ensure that all processes implemented are compliant with the National Framework for NHS Continuing Healthcare and Funded Nursing Care. Deputise, as required, in the absence of a Clinical Team Leader for Personalised Healthcare Commissioning Assisting the Team Leader for Personalised Healthcare Commissioning with resolution of complaints, appeals and disputes Raising issues of concern through the Senior Management Team where necessary Mentoring and supervision of Personalised Healthcare Commissioning Practitioners and students. Contributing to performance improvement within the team of Senior Practitioners, Practitioners and Associate Practitioners, ensuring services are delivered to a high standard Monitoring workstreams of Personalised Healthcare Commissioning Practitioners and quality assurance of processes Working with members of the team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions Actively supporting the Personalised Healthcare Commissioning team in working towards goals and objectives Communicating information, risks, issues and dependencies, including briefings and reports Maintaining professional registration and up-to date knowledge of legislation Providing relevant and timely specialist advice and guidance on functional and information matters relating to the service Delivering against objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines Fostering transparency and a person-centered approach with patients, families and representatives Promotion of the use of Personal Health Budgets for eligible individuals as a means of having control over their care and achieving best possible outcomes whilst being cost effective and value for money Ensure the principles and duties of safeguarding are holistically and consistently applied Contribute to maintenance and monitoring of service standards around quality Comply with NHS Codes of Conduct and Standard Business Conduct and/or NHS Trust Standards of Business Conduct policies The post holder will be responsible for ensuring their statutory and mandatory training is up to date The job description and person specification are an outline of the task, responsibilities and outcomes of the role. The post holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and organisation