Allocation & Lettings Officer
Employer: A Social Housing Client
Location: St Helens
Salary: £31,650 per annum
Start: ASAP
Job Type: Temporary - 3 months
Our social housing client is seeking an Allocation & Lettings Officer to manage the allocation of properties and assist in the lettings process across Liverpool, St Helens, and Warrington. If you're someone who thrives in a dynamic environment and has strong project management skills, we'd love to hear from you!
Key Responsibilities:
* Manage and allocate properties efficiently while ensuring the best customer experience.
* Respond to and anticipate changing customer needs, providing tailored solutions.
* Contribute to business planning and the development of services to meet customer and business goals.
* Work collaboratively with colleagues, tenants, and external partners to build strong, positive relationships.
* Adhere to health and safety policies to deliver effective services and ensure a safe working environment.
Essential Criteria:
* Strong project management skills with the ability to adapt to changing circumstances.
* Ability to engage with customers and colleagues effectively, using clear and direct communication.
* Demonstrated ability to work independently, prioritizing tasks efficiently to meet deadlines.
* Proven experience in delivering excellent customer service.
* Passionate, committed, and self-motivated to drive positive change.
* Excellent interpersonal skills with the ability to inspire and influence others.
* Flexible and willing to work hours that meet customer and business needs.
Desirable Criteria:
* Knowledge of housing, including sheltered properties.
* Experience in a public-facing service environment.
* CIH Level 3 qualification or willingness to work towards it.
* Additional administration qualification (NVQ).
Please call Danielle from Building Careers on (phone number removed)
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