We are looking to offer a People Services Coordinator the opportunity to join our expanding People Services team based in Stevenage on an 8-month fixed-term contract.
About the team
This role forms part of the energetic People Services team, one part of the wider People team, in an ever-growing business. The team is made up of 23 which includes a team of Payroll specialists and Transactional coordinators, who work alongside this role in providing services to around 11,000 colleagues. There is lots of change and plenty of things to fix with a real opportunity to make an impact.
About the role
As the People Services Coordinator, you will assist with various HR activities, ensuring the smooth operation of HR processes and contributing to a positive employee experience.
As the People Services Coordinator, you’ll get the opportunity to:
* Be first line of phone support for employee queries representing the People Services Team
* Respond promptly and professionally to employee requests through our CRM tool
* Be the first point of contact for all inquiries related to policy, procedure, payroll, and general information
* Maintain confidentiality and sensitivity while handling all data, in line with relevant legislation
* Maintain accurate data regarding the full employee lifecycle from our applicant tracking system to our Core HR system and third-party systems
* Suggest process improvements and enhancements to positively effect process and efficiency of the People Services team
* Occasional project work
What you’ll bring?
* Previous administration experience, ideally gained within an HR role
* Excellent attention to detail
* Great customer service skills, with interactions across the business
* Highly organised with the ability to prioritise workload and enjoy working in a fast-paced, creative environment
What’s in it for you?
* 25 days' annual leave plus statutory holidays
* Discretionary annual bonus
* Contributory Pension scheme
* Life Assurance
* Access to our Employee Assistance Programme
* Cycle to work scheme
* Access to a wide range of discounts and special offers through our online rewards platform
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