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Base pay range
Job role: Catering Manager
Location: London
Salary: £38,000 - £42,000 Negotiable based on experience
Shift Pattern: Variable - Five out of Seven Days
Houston & Hawkes have an exciting opportunity for an experienced Catering Manager to work at our prestigious contract in the heart of London. If you're looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you!
What You Really Want To Know
* Working with an experienced and dynamic General Manager
* Personal development and mentoring guaranteed
* The opportunity to put your stamp in a unique venue
* Central location
Catering Manager Duties
* Responsible for managing the daily operations of a busy retail operation with a number of outlets
* To plan, lead and deliver exceptional customer service
* Create a culture of service and teamwork
* Manage and drive the Guest experience to build customer loyalty and increased sales
* Hold daily briefings with team to engage them on key messages and encourage discussion
* Ensure we are meeting the standards required by the client
* Deliver a 5* service
* Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts
* Seek opportunities to exceed customer and client expectations and increase sales
* Assist with all aspects of preparation and presentation of food to the company's standard and ensure adherence to legislation including HACCP.
* Monitor compliance with company and government regulations regarding customer service, food preparation, and serving
* Ensure all financial and administrative duties are completed accurately, on time, and in accordance with company policies and procedures
* Assist with the compilation and delivery of various management reports in Word, Excel
* Day-to-day management of the ordering process and stock control
* Working knowledge of HACCP & Health & Safety laws
Catering Manager Requirements
* Previous experience with high volume events and corporate hospitality
* Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently
* Positive attitude, professionalism, and respect for others
* Ability to display a real passion for food, coffee, and customer service
* Must be able to work within a team and without supervision
* Excellent team player, able to communicate at all levels
* Strong leadership qualities and excellent communication skills
* Must be computer literate and have experience in using Excel spreadsheets
* Strong financial understanding and demonstrable budgeting management
* Good understanding of report writing and financial management
* Creativity and a flair for marketing
Catering Manager Additional Benefits
* Contributory pension scheme
* Free access to the company Employee Assistant Programme
* Life assurance
* Company events including all company Christmas and summer parties
* Recognition schemes and people awards
* Family-friendly support
* Uniform provided
* The holiday allowance is 25 days plus bank holidays
* Free meals at work
* Membership of CODE exclusively for Hospitality Professionals
Who We Are
Houston & Hawkes is a young and dynamic independent caterer based in the South East. We believe in creating memorable experiences for our customers through our upbeat, creative, and sustainable food offer. We operate coffee bars, staff restaurants, and delis in conjunction with client's hospitality and events requirements. We are socially responsible, mad about Great British produce, and dedicated to our talented teams. We offer dedicated training for all our team members with clear career plans to assist in your future development.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Management
Industries
Food and Beverage Services, Hospitality, and Restaurants
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