Package Manager – FM Hard Services
Whitehall, Westminster
Employment Type: Full-Time
About the Role
We are seeking a proactive and experienced Package Manager to help to lead the effective and safe delivery of hard FM services within a high-profile MoD building in Westminster. This role involves managing both in-house teams and specialist subcontractors, ensuring all engineering services meet statutory, mandatory, and contractual requirements.
Key Responsibilities
* Oversee the health and performance of critical building systems, including analysis of subcontractor reports and routine operational checks.
* Monitor site resilience and implement corrective actions where necessary.
* Manage planned and reactive maintenance activities, ensuring high standards from both internal staff and subcontractors.
* Ensure compliance with all relevant statutory, regulatory, and safety standards.
* Manage and deliver additional works and small-scale projects through both lifecycle and unplanned streams.
* Identify and implement process improvements to drive operational efficiency and cost savings.
* Apply strong knowledge of Health & Safety and environmental procedures, maintaining Safe Systems of Work (SSOW) as required.
* Act as the first responder for all contract-related incidents, including accidents, near misses, and technical failures.
* Build and maintain strong relationships with clients and key stakeholders to ensure service excellence and contract satisfaction.
Skills and Experience Required
* Demonstrated experience within FM or building services, ideally in a critical environment.
* Strong understanding of BMS systems and critical infrastructure.
* IOSH Managing Safely or NEBOSH certification.
* Proven experience managing and leading a team of 2 or more direct reports.
* Authorised Person (AP) qualification(s) – JSP375 desirable.
* Experience managing client and subcontractor relationships.
* Project management experience on small works and lifecycle projects.
* Excellent written and verbal communication skills, with the ability to produce clear and concise reports