If working for one of the largest insurers in the world with excellent employee benefits and a diverse working culture appeals then we would love to hear from you! This is an exciting opportunity for someone who is passionate about client service, motivated and inquisitive.
Key Responsibilities:
1. Support the underwriting teams in delivering a high quality client service by taking ownership of the operational functions of the team allowing them to focus on production and underwriting.
2. Ensure consistently accurate processing by adopting the right first time principle (100% data quality checking prior to booking)
3. Ensure that endorsements are processed to agreed service standards Key Responsibilities
4. Build good working relationships with underwriting teams and ensure that underwriting management are regularly communicated with and kept updated on appropriate issues.
5. Ensure all submission and quotes are logged on the system in a timely fashion and ensure the Underwriters are following up with any declinatures or Quotes NTU’d.
6. Assist with recording all new business, renewals and endorsements accordingly.
7. Ensure all processing and credit control queries are answered within SLA/ agreed time frames.
8. Provide general assistance to underwriters with all administrative duties as agreed with the Operations Team Leader.
9. Collaborate closely with brokers upon request in addition to internal departments such as credit control, claims and compliance.
10. Work in conjunction with the booking and underwriting teams to ensure efficient working practices are in place. identifying process improvements, providing feedback to reduce rework or errors and escalate any blockages to the Operations Team Leader where vital.
11. Work within the framework of Chubb ethical and service standards.
12. Any other ad hoc duties allocated by the Operations Team Leader.
Knowledge & Experience
13. Minimum A level standard (or equivalent).
14. Proficient in Microsoft Office.
15. Expected to undertake training/progressing through professional examinations.