Customer Service Assistant (11 Hours, Temporary) - West End, Southampton
Join to apply for the Customer Service Assistant (11 Hours, Temporary) - West End, Southampton role at Haskins Garden Centres Ltd.
We are recruiting a Customer Service Assistant on a part-time and temporary basis for 10 weeks, with a working pattern every Sunday from 10:30am to 16:30pm and every Friday from 12:30pm to 18:00pm.
The role of Customer Service Assistant
As a Customer Service Assistant, you will be the first and last point of contact during our customers' visits to the store. We take pride in delivering high standards and achieve this by processing sales and enquiries through the tills with a friendly, caring, and timely approach; helping customers with any query, contacting colleagues for product care tips and availability, providing lifts to the car, and escalating complaints as necessary.
Key Responsibilities Include
* Processing sales at the till point
* Handling customer enquiries
* Cash handling
* Wrapping and packing
* General housekeeping duties
About You
The candidate will need to deliver exceptional customer service skills and be able to work at the required pace to ensure swift and polite service through checkouts. You will need a warm and welcoming personality, enthusiasm, patience, and confidence to work independently and as part of a dedicated team. Previous retail experience is desirable but not essential as full training will be provided.
In Return We Provide
* Generous Company Discount scheme.
* Retail discount scheme, saving money on day-to-day spending, days out, and gifts.
* Cycle Scheme, helping spread the cost of a bike and saving on tax.
* Health Cash Plan, for a small monthly contribution access a 24-hour online GP service to recover costs for dental and optical appointments and more.
* Time off to support local charities, with an annual paid Charity Day.
* Wellbeing support with internal Mental Health First Aiders and external Assistance Program providing free counselling and advice for you and your family.
* Company pension scheme for eligible employees.
* Free on-site parking.
* Up to 38 days of Holiday (pro-rata).
* Uniform provided.
About Haskins Garden Centres
Haskins is a family-owned, award-winning business with 5 destination garden centres across the South of England, each with a large restaurant. We constantly strive to improve the service and experience we offer our customers, which is why the recruitment of our people is so important to us. If you are passionate about delivering excellent customer service, have an eagerness to learn, and want to be part of a leading business, we want you to join our team.
Seniority level
Entry level
Employment type
Temporary
Job function
Other
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