Overall Summary This is an opportunity to join a dynamic and professional Corporate Events team. Working closely with the Workplace Financial Wellbeing team, the role holder will be a highly skilled and proactive administrator who plays a critical role in ensuring the smooth and efficient input of daily key tasks. There is no requirement to have previous event management knowledge, with the key administration skills required for the role focusing on accuracy, proactivity, excellent organisational skills and confidence with, or ability to learn new systems and processes. We are one of the UK’s leading providers of financial wellbeing, and have been supporting some of the best known brands with a variety of financial wellbeing services for over 50 years. This role will support the facilitation and record success of a wide range of virtual and face to face events for our B2B client base. Responsibilities Host virtual events via our Webex / Teams platform alongside our presenters, collating attendee information and communicating feedback survey information to delegates To be a key team member of event success data/ lead input ensuring attention to detail and the ability to check and question accuracy as required Managing incoming enquiries to the team via multiple inboxes, telephone helplines and taking on required actions in a timely and efficient manner to meet target KPIs Assist with the corporate events booking process as required Assist with incoming delegate event booking enquiries Managing event survey and QR code requirements Working with the team to update incoming information on multiple systems as part of process and reporting needs Working with variety of stakeholders including sales to respond to enquiries, event bookings and report on success Post event delegate communications Cover other event team tasks as required Undertake all Financial Services regulatory standard training as required WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: BUSINESS Excellent proven previous administrative and organisational experience A great communicator, works well in a team and have excellent organisation skills Must be proficient in Microsoft office including Outlook, Word, Powerpoint and Excel Experience with virtual webinar set up and use would be an advantage but not essential Experience with/ confidence to learn a wide range of internal and technical systems An understanding of the Financial Services Sector would be beneficial, though not essential PERSONAL High emotional intelligence with a the confidence to remain calm during busy periods or if a problem arises Clear and professional communication skills that work across a variety of stakeholders Excellent attention to detail, with the ability to work in a timely and efficient manner, whilst still keeping to accuracy required Ability to multi task accurately and successfully Please note this job description is a guide and current duties of the job can be varied from time to time. The job holder may be expected to carry out duties as requested that are deemed to be within their capabilities. As an employer, Close Brothers Asset Management is committed to equality and valuing diversity within its workforce. We provide equality of opportunity and will aim to ensure that no employees or candidates are subject to discrimination on grounds of any characteristics including but not withstanding gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities, political beliefs. We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role. To avoid any ambiguity around fees, please note that speculative CVs received by Close Brothers, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you.