Global Internal Communications Manager, Corporate Communications
Hotel: Corp Windsor, Windsor One, Arthur Road, IHG Hotels & Resorts, SL4 1RS
The Global Internal Communications team drives and delivers internal communications at a group level for IHG, predominantly with corporate employees around the world, but also key communications with hotel teams and hotel owners. The team works closely with regional and functional counterparts to build colleague engagement with IHG’s strategic priorities, leadership, and company culture, and operates with three principal areas of focus; corporate internal communications requirements; internal communications campaign design, execution, and measurement; and channels strategy, development, and delivery.
The team sits within IHG’s Global Corporate Communications team, which is made up of internal and external teams, and belongs to IHG’s Global Corporate Affairs function, which totals almost 140 colleagues across all regions and is led by the Executive Vice President, Global Corporate Affairs (a member of the company’s Executive Committee). There are regional and functional communications teams based in key offices in Atlanta (Americas), Windsor (Europe) and Shanghai (Greater China), with some colleagues based in smaller satellite offices across the globe.
Your day to day
This opportunity is for a permanent, full-time position as a Global Internal Communications Manager and Communications functional business partner here at IHG. The role reports into the Director, Global Internal Communications to help lead global communications planning and delivery for key global corporate, change management, and strategic business initiatives – targeting corporate colleagues, hotel owners, GMs and frontline hotel teams.
Success in the role requires the ability to act as a strategic business partner and manage Senior Leader relationships, underpinned by a strong team and work ethic and comfort operating at pace and with creativity to a consistently high standard. Good knowledge of internal communication, comms/colleague engagement platforms and measurement tools are also important, as is agency management experience, as we work with design and film agencies to bring our communications to life. The role drives a variety of internal engagement programmes, working closely with functional teams across the business. Other aspects of the role include the communication of IHG’s strategy and priorities, supporting senior leader communications (including the CEO) and IHG’s financial results.
This is an exciting hands-on role that operates at group level and in close partnership with senior leadership. It is a role that has both visibility and responsibility, requiring an ability to collaborate and co-ordinate with multiple stakeholders in different regions and functions.
What we need from you:
We are looking for a team player with confidence, energy, initiative, and creativity. Someone who enjoys responsibility, is dependable, and most importantly passionate about developing new and interesting ways to deliver engaging internal communications.
Experienced, versatile, and personable, you’ll have a clear understanding of the powerful role internal communications plays in an organisation and be able to demonstrate a track record of understanding audiences and developing and executing high-quality communications plans.
Excellent written (storytelling) and editing skills are essential, as is experience of engaging frontline employee communications, and the technical knowledge and creative spark to communicate effectively through different channels. Experience in a multinational organisation is also key.
Strong interpersonal, team-working, and organisational and project management skills are vital to the success of the role, as is the ability to work at pace and flexibly to meet project deadlines, and to be comfortable working with senior leadership, including IHG’s CEO.
You will have proven experience in internal communications, including roles within an international business.
Closing Date for Applications: 13/02/2025
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
#J-18808-Ljbffr