Recruiter: Carla Ballinger
Career Grade: C
Our hybrid working means in this role you are required to be in the office 3 days per week with the option of working from a place of your choice 2 days per week
Why This job matters
The BT Group Transformation Governance & Assurance team is part of the Strategy & Change (S&C) Unit led by the Chief S&C Officer, which in turn is part of the BT Group Corporate Units.
One of the primary objectives of the Group S&C team is to accelerate and enhance the delivery of BT’s transformation. In support of this the objectives of the Transformation Governance & Assurance team are to:
• Equip ExCo and other leaders with relevant and timely insight on the performance of the portfolio of transformation programmes to ensure delivery, manage interdependencies and address risks
• Provide independent periodic assurance on select programmes over time to ensure information presented is accurate and identify opportunities for acceleration or risk management
The role works closely with the Group Transformation Governance & Assurance Director, Group colleagues and unit transformation leads as a key contributor to enable the desired levels of risk mitigation, and insight to govern the group transformation portfolio.
Key elements of the role include:
Governance
• Partner with the Group Transformation Governance & Assurance Director to ensure flawless and timely preparation, agendas and coordination of transformation governance, to prep CEO and Chief S&C Officer ahead of transformation sessions
• Partner with unit Transformation Leaders to implement and run local governance frameworks, ensuring consistency. Continuously improve these with experience and learning
• Maintain an active risk register, quality management plan, and work collaboratively with transformation programme leaders to address these
• Proactively manage ExCo actions ensuring that they are addressed as scheduled
• Maintain a bi-directional flow of information on Transformation to ensure ExCo decisions are cascaded and matters for ExCo attention are scheduled
• Partner with Company Secretary to integrate Transformation with the ExCo agenda
Leadership
• Provide advice and coaching on governance and assurance issues to the S&C teams and wider transformation professional BT-wide
• Drive knowledge sharing on emerging trends and changes in transformation principles and practices
• Partner on the implementation of continuous improvement opportunities to improve Transformation Governance and Assurance processes
The skills you'll need:
• Decision Making: high competence in identifying and shaping decisions based on risk and benefit analysis
• Process Management: ability to bring discipline and rigor to programme governance, unwavering in the face of resistance or challenge
• Leadership and stakeholder management: strong leadership skills to lead matrix teams and influence stakeholders.
• Analytics: ability to assimilate and interpret situations and data
• Communications: engaging with a broad range of stakeholders creating the environment for constructive dialogue
• Resilience: high levels of resilience to engage positively in challenging situations
• Intellectual Curiosity: to rapidly build a comprehensive understanding of the BT Group and its businesses and value drivers, and the sector and markets in which it operates.
The experience you'll have:
• Building and maintaining governance frameworks
• Identifying risk and opportunities in a portfolio to drive discussion at ExCo
• Leading large streams on transformation programmes at scale through the full lifecycle, including those with significant technology components, focused on cost efficiency and business operation simplification
• Operating with a range of delivery models, including Agile, Waterfall and hybrids
• Engaging at an Executive level
• Managing teams of professionals
• Technology and telco sectors, including current and emerging developments around Cloud, SaaS and AI/GenAI
What’s in it for you? What are the benefits?
We work across the group with a wide range of stakeholders including many of the senior leadership teams in the business. We are committed to providing all colleagues with the right opportunities to develop their career. There will be an opportunity to learn from a diverse team, with wide ranging experience. The opportunity to make a difference is huge! You’ll get a broad understanding of all parts of BT and the experience will be valuable in any future roles.
• Annual on-target bonus 15% (personal and company multipliers)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• Discounted EE TV including TNT Sport and the NOW Entertainment membership
• There’s also great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• 25 days annual leave (not including bank holidays), increasing with service
• Volunteering days so you can give back to your local community
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.