Job Title: Dealership Receptionist/Host based in LE10
Reports To: Dealer Principal
Working - 1pm - 6pm Monday - Friday
Main Purpose of the Job:
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Customer and Visitor Welcome: Ensure all customers and visitors are greeted in a professional, courteous, and friendly manner to promote the dealership's image.
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Call Handling: Answer both internal and external calls quickly and direct them appropriately and efficiently.
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Team Collaboration: Work closely with the dealership team to uphold high industry standards in customer care and satisfaction.
Key Performance Areas:
1. Operating Controls:
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Ensure accurate and timely completion of administrative tasks.
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Focus on achieving high customer satisfaction through personal conduct and professionalism.
2. Communication:
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Develop and maintain positive working relationships with colleagues, customers, suppliers, and external representatives, as needed.
3. Policies and Practices:
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Greet customers and visitors promptly and professionally.
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Follow all environmental, health, safety, and company policies, ensuring legal compliance.
4. Personal Criteria:
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Maintain a positive attitude and demonstrate professional behaviour.
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Support the dealership's reputation for excellence through appropriate appearance and conduct.
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Regularly assess personal performance and engage in development activities for continuous improvement.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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