We are looking for Fraud Advisorto join a national Customer Contact Team based in a call centre environment in the heart of Middlesbrough(TS1).
This role is STARTING 7TH JANUARY 2025
Start your new career within theBanking & Financial services sector, our award-winninginternational companyoperates in 7counties and have 27,000 colleagues.
* Salary - £23,400pa+ performance based bonus available
* Any 5 days out of 7 Includes Weekend Work on rotation
* Shifts times between 07:00to23:00
* Latest start time 15:00
* Contracted to 37.5 hours per week
**Hybrid working Offered after initial 1216-weekin-housetraining**
As a Fraud Advisor,?you will be an important point of contact?for customers with queries about potential fraud on their accounts. You will?take full ownership during the?investigation of the situation?&?support the customer to?a resolution.
Working as part of the Fraud team as an Fraud Advisor, you will?ensure all calls?in are?answered within company guidelines, whilst providing?excellent customer service?over the phone,...