We are looking for Fraud Advisorto join a national Customer Contact Team based in a call centre environment in the heart of Middlesbrough (TS1).
This role is STARTING 7TH JANUARY 2025
Start your new career within theBanking & Financial services sector, our award-winninginternational companyoperates in 7counties and have 27,000 colleagues.
* Salary - £23,400pa+ performance based bonus available
* Any 5 days out of 7 Includes Weekend Work on rotation
* Shifts times between 07:00to23:00
* Latest start time 15:00
* Contracted to 37.5 hours per week
**Hybrid working Offered after initial 1216-weekin-housetraining**
As a Fraud Advisor,?you will be an important point of contact?for customers with queries about potential fraud on their accounts. You will?take full ownership during the?investigation of the situation?&?support the customer to?a resolution.
Working as part of the Fraud team as an Fraud Advisor, you will?ensure all calls?in are?answered within company guidelines, whilst providing?excellent customer service?over the phone, you will also be...