People Services Directors Admin (Business Support Officer) Fixed term up to 12 months Full time / Part time Salary: £26,652 - £29,868 with potential for further progression to £33,632 pa with our pay progression scheme. Location: Hybrid Contracted to our Wilmslow, London, Edinburgh, Cardiff or Belfast office, however, we offer flexible home and office-based working opportunities. There will be times when you will be expected to attend the office to collaborate with colleagues or travel due to business need. Why work for the ICO? · Pay progression scheme. · Hybrid and flexible working options. · 25 days paid holiday per year, plus privilege and public holidays. · Flexi leave (up to 26 additional days leave per year). · Pension (employer contribution around 28.9%). · Online discount scheme to save money at major supermarkets, retailers, gyms, restaurants, insurance providers and many more. · Health Cash Plan. · Fantastic development opportunities to learn and progress. Further details can be found on the benefits section of our website. Job summary The Information Commissioner’s Office (ICO) is the independent regulator of information rights. In a data-driven world, we provide advice, guidance, and support to organisations enabling compliance with their obligations, as well as protecting individuals and their personal data. As an employer, we are passionate about making a positive difference to the lives and careers of our people, and we empower you to be curious, impactful, collaborative and respectful. Job description To provide effective, comprehensive and confidential executive and administrative support for senior managers in the ICO, their directorates and departments. Working with Executive Assistants and Administrative Assistants to help achieve the outcomes required by senior managers. Key responsibilities: Ensure that senior managers have organised schedules; managing and forward planning their diaries and ensuring they have the itinerary and resources required for meetings, speaking engagements etc. Make travel and hotel arrangements both in the UK and abroad which fit in with organisational and personal needs. Where required support the senior managers by acting as a first point of contact, answering and screening telephone calls, ensuring that they are only required to deal with pertinent calls. Handle incoming correspondence (both manual and email), assisting with prioritisation and following up actions required where necessary. Manage outgoing correspondence, drafting letters, emails, presentations and reports to a professional standard including by copy, audio and shorthand as appropriate. Provide secretarial support for meetings for example by preparing documentation, issuing and responding to meeting invitations, taking minutes etc. Ensure documents are filed and archived correctly (and securely where necessary), maintain manual filing systems and store records appropriately on the electronic document records management system. On behalf of senior managers, to liaise with external stakeholders, including high profile organisations and individuals, ensuring stakeholders are assisted in their dealings with the ICO in a professional manner. Ensure that information is handled with a high degree of confidentiality where appropriate, implementing systems to ensure that confidentiality is maintained where needed. Assist in the work of directorates and departments; providing support for staff as required, for example in undertaking specific projects, business planning, undertaking research or booking travel for other staff. Day to day coordination of complex cross department or directorate business planning and reporting. Monitoring progress against business plans including producing progress reports. Ensure that the Directorate’s administration runs smoothly creating and adhering to relevant policies and procedures and ensuring that communal and department areas are equipped, tidy, clean and safe. Undertake other advanced administrative duties for example, helping with booking training courses, running the budget and ordering system etc. Where appropriate to provide leadership, mentoring and line management to administrative assistants within the office. Ensure continuity of service by adhering to recognised office wide business support processes, working closely with Executive Assistants, Business Support Officers and Administrative Assistants and particularly by contributing to the work of the Private Office function as appropriate. Person specification Essential criteria assessed at application stage: Experience relevant to the role requirements, as described in the role responsibilities and person specification, and accumulated through any combination of academic or vocational qualifications or experience. Experience in working on small projects Excellent interpersonal skills with people at all levels. Essential criteria assessed during interview: Good written and verbal communication skills. Excellent interpersonal skills with people at all levels. Excellent organisational skills. Good ability in minute taking. Ability to deal with a demanding workload and to prioritise accordingly. Ability to work as a member of a team and on own initiative. Equality, diversity, and inclusion The ICO is committed to promoting and enhancing equality, diversity, and inclusion. We are focused on developing a workforce that is representative of the communities we serve and together we are building an inclusive workplace where all of our colleagues have the opportunity to make a real difference. We are championing this through our Equality Diversity and Inclusion Board together with a number of staff networks. Read more about our commitment on our website. Candidates with a disability who meet the minimum criteria for this vacancy will be invited to interview as part of the ICO’s commitment to the Disability Confident Scheme. If you are disabled or have an impairment and require an alternative application method, please email the HR team at recruitmentico.org.uk. Closing Date Please submit your application by 23:59, 22 April We reserve the right to close this vacancy before this date should we receive sufficient applications. Please apply as soon as possible to ensure your application is considered.