To ensure the pharmacy dispensary is managed and operated in accordance with departmental policy and in line with Trust and patient priorities. Provides day-to-day management for the group of technical staff. To participate in the recruitment and selection of dispensary and other pharmacy staff including the chairing of selection panels. To maintain and develop the dispensary policies and procedures ensuring that these are adhered to by all staff using the dispensary. To be responsible for the management of Controlled Drugs in the dispensary. Ensure that agreed performance targets are met and that monitoring arrangements are operated and reported appropriately. To maintain and develop effective communication structure for pharmacy dispensary staff. To manage the undertaking of dispensing and checking competencies by pharmacy dispensary staff including pharmacist, pre-registration trainees, pharmacy technicians and assistant technical officers. To maintain and develop dispensary induction programmes for new members of pharmacy staff. To lead in the operation of dispensary aspects of clinical trials including liaison with trial nurses and sponsors. To actively manage the dispensary stock and holding including regular stock takes and reviews. To undertake departmental surveys and audits when necessary, to act upon the results to improve the quality of services provided to patients. To ensure all dispensary staff are trained to use the pharmacy automation systems. To ensure the optimal use of the pharmacy automation system including management of system faults, liaison with system suppliers. To ensure that all dispensary staff are trained in the use of dispensary aspects of the pharmacy computer system. To ensure that dispensing errors are reported and reviewed in accordance with trust policy and that where necessary remedial actions are agreed and implemented. Provide medicine management support to Ashgate Hospice