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This range is provided by In Technology Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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Recruitment Consultant at In Technology Group
Location: Whitefield & Oldham (2 sites)
Job Type: Permanent, Hybrid and on site (driving licence, own car required)
Our client, a leading global manufacturer since the early 1900s, is expanding their technical team. You would be supporting the office and warehouse staff across 2 sites in Whitefield and Oldham where you would be travelling between sites on a rota basis. A driving license and access to a vehicle is an essential requirement of the role.
The role offers hybrid working, one day each week, and two days every 3 weeks. This is rota'd between the technical support team.
Key Responsibilities:
* Deliver 1st and 2nd line IT support to users across the office, factory, and warehouse.
* Manage and resolve IT requests efficiently via the helpdesk system, ensuring issues are addressed in a timely manner.
* Set up, configure, maintain, and troubleshoot PCs, printers, scanners, IP phones, mobile devices, and other IT equipment.
* Support and contribute to the successful implementation of IT projects within the business.
Required Experience:
* Windows 10 & 11, Windows Server 2019+
* Active Directory / Group Policy / DHCP / DNS
* Networking (Switches, VLANs, Wi-Fi, VPNs)
* VoIP telephony solutions
* IT Helpdesk software (e.g., Manage Engine ServiceDesk Plus)
* Experience in factory/manufacturers/industrial environment within IT Support
* HCL Notes / Domino
* Endpoint security deployment & management
* VMware & Hyper-V
* MacOS & Linux
If you match the requirements and would like to be considered, please apply for immediate consideration.
Key Words: IT Support Technician, IT Support Engineer, 1st/2nd Line, IT Support Analyst, Technical Support, 2nd Line
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting and Manufacturing
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