To support the first part of the candidate journey in branch, providing information and guidance, promoting the available services, conducting initial screening and eligibility checks, and ensuring that the candidate experience commences in a positive and appropriate manner. This function is key to maximising the number of motivated candidates who go on to participate in branch and development services activities on their journey to sustained employment.
1. To act as the first point of contact for candidates, providing a promotional and informative overview of the services offered by the branch and gaining candidate commitment regarding potential contracts delivered by Remploy to support their journey to employment.
2. To conduct “pre-streaming” questionnaires and eligibility checking to ensure that candidates fit the criteria for Remploy contracts, ensuring that they are directed to the service stream that best fits their needs (including recruitment, development, development services and where appropriate signposting to other external providers).
3. To build relationships and manage the expectations of candidates and anyone accompanying them to the branch, including parents, referral partners, carers and friends.
4. To develop a detailed understanding of the roles of the Employment Advisors for - Recruitment, the function of Development Services and the services offered by external partners in order to direct the candidate to the right service ...