Level 3 Information Communication Technician
Company: Power Adhesives
Full Address: 1 Lords Way Basildon SS13 1TN
Weekly Hours Worked: Monday to Friday 08:00-17:00 40 hours
Salary: £15,704
Contact Information:
Please reach out via email at JordanWhitworth@bpp.com or call 0113 3500 3343
About the Company:
Manufacturer of hot melt adhesives and applicators. Founded in 1974, Power Adhesives Ltd, a privately owned, British company, specialises in the formulation and production of shaped hot melt adhesives, and in the design and manufacture of hot melt adhesive applicators. Previously a family-owned company, in 2022, Longacre Group acquired a majority shareholding in the business. Longacre is focused on the sustainable long-term development of B2B companies in core sectors of Technical Manufacturing, Business Services, Speciality Chemicals, and Healthcare Products and Services.
Job Description:
Opportunity for a full time IT Apprentice to join an established global manufacturing company based in Basildon. Working Hours are Monday to Friday 08.00 – 17.00.
Role Summary:
Full training and support will be provided by our IT Manager. This is a fantastic opportunity for anyone looking to pursue a career in IT and gain a recognised qualification via an Apprenticeship.
Key Responsibilities:
* Assist in troubleshooting hardware, software and network issues.
* Provide first-line IT support to staff and ensure all IT systems comply with GDPR requirements.
* Install, configure, and maintain computer systems and software.
* Supporting the secure processing of personal data and handling of data subject requests.
* Helping to ensure that staff are following data protection best practices, including safe storage and transmission of personal data.
* Assisting with security measures to protect against data breaches and reporting any potential data protection issues.
* Document support requests using the existing ticketing system to ensure effective tracking and resolution.
* Assist with setting up new user accounts and managing IT access.
* Creating and maintaining SharePoint folders and manage access.
* Provide training and guidance to users on various software applications, including Microsoft Office.
* Conduct regular maintenance checks on computer hardware to ensure optimal performance.
* Assist with office moves including network connectivity and cabling.
* Gather quotes for new software.
* Ordering of various equipment and accessories, including printer supplies.
* Asset tagging and inventory management of IT equipment (laptops, desktops, printers, etc).
* Documenting and tracking used port numbers and device configurations.
* General support to IT Manager.
Qualifications:
* Educational Requirements: Grade 4/5 or above in English & Maths GCSE
Skills Required & Personal Qualities:
* A passion for IT and technology and keen to pursue a career in this field.
* Strong problem-solving and analytical skills.
* Basic understanding of computer systems, networks, and troubleshooting.
* Good communication skills, both verbal and written.
* Ability to work independently and as part of a team.
* Willingness to learn and develop new technical skills.
* Attention to detail and ability to follow procedures.
What we offer you:
* Flexi time after 6-month probation period
* Free parking available
Future Prospects:
Potential long-term development to learn QA / Health and Safety duties.
For more information, or to apply, please contact us at Hello@estio.co.uk or call Leeds – 0113 3500 333
Training to be provided:
Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
* Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
* Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
* Prioritise systems support tasks and monitor and maintaining system performance
* Maintain regulatory, legal and professional standards.
* Support the information systems needs for your business.
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